Manager, Procurement Operations

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Role Purpose :

This role is required to manage and lead the company wide vendor master data setup, non-catalogue purchase requisition (PR), PO Management, drive catalogue utilization and management and the contract uploading as per the agreed service levels (SLA). This position is also responsible to monitor and track the key performance indicators (KPI) that have been agreed and provide monthly cadence to the relevant stakeholders.

Responsibilities :

• Hands-on in managing day to day of procurement Operations and also support in new initiative & project migration of new LBU’s.
• Lead a team of transactional buyers on their day-to-day activities & ensure sufficient resources allocation for on-going day-to day Operations to those impacted LBUs e.g. public holiday
• Deploying purchasing & non-purchasing levers.
• Support other buyers in their consolidated negotiations and supplier management actions.
• Accountable for the consolidated purchasing performance.
• Conduct procurement related trainings and guidance on Procurement policies and procedures to Business Users.
• Ensure individual and team KPIs based on SLAs are met.
• Track and ownership of team performance.
• Track and prepare performance dashboards for the LBUs.
• Support the development of Procurement policies and procedures to improve productivity and drive continuous process improvement.
• Manage business processes in accordance with internal control, policies and procedures, where applicable.
• Oversee procurement processes and SOPs on Procurement Operations, and ensure SOPs are review & updated timely.
• Review business processes document to ensure documentation is in accordance with RHO documentation standards.
• Act as the key coordinator and support audit activities conducted by internal & external auditors.
• Identify deficiencies or improvements required in the procurement processes and propose corrective actions or improvement plans.
• Conduct procurement training to internal / external stakeholder on Coupa Core and CSP, as and when required.
• Support ad-hoc projects assignments and continuous improvement activities to streamline and improve operational procedures.

Requirement : Education

Experience

Special Skills or Business Knowledge

Others