Key Account Manager, Mid-Market (Central)
Closing Date : 31 / 10 / 2025
Key Account Manager, Mid-Market (Central)
Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team. Let’s start your journey with an award-winning organization!
#UnbeatableCareerAwaits
Top Reasons To Join Us!
Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
Bronze Winner in Cross-Generational Workforce Engagement (2024)Gold Winner for Excellence in Workplace Culture (2021)Comprehensive medical, dental, optical and insurance benefitsFlexi working hours arrangementsStaff Line & Device SubsidySmart Casual AttireChild Parental Care LeaveConvenient location with access to public transport (Imbi Monorail / Bukit Bintang MRT)Special employee discounts for selected F&B BrandsRole
We’re looking for a results-driven Account Manager to manage and grow relationships with key clients in selected industry in Malaysia. You’ll be the primary point of contact for customers, ensuring satisfaction, identifying upsell opportunities, and driving revenue growth through strategic account management. You are also required to onboard new customer / logo for the organization.
The Day-To-Day Activities
Develop and maintain strong, long-term relationships with telecom clientsUnderstand client needs and tailor telecom solutions to meet business objectivesNegotiate contracts and close agreements to maximize profitabilityCollaborate with internal teams (sales, technical, customer support) to ensure seamless service deliveryMonitor account performance and proactively address issues or concernsStay updated on telecom industry trends, products, and competitive landscapeIdentify growth opportunities within existing and new accounts and support new business developmentPrepare regular reports on account status, forecasts, and client feedbackQualifications
Minimum Diploma or Higher Diploma, preferably Bachelor’s degree in Business, Communications, or a related fieldProven experience in account management, preferably in telecommunication or tech related industriesAdded advantage – Strong understanding of telecom services (e.g., mobile, broadband, enterprise solutions)Excellent communication, negotiation, and presentation skillsAbility to manage multiple accounts and prioritize effectivelyProficiency in CRM tools and Microsoft Office SuiteStrategic thinker with a customer-first mindsetStrong analytical and problem-solving skillsExperience working with enterprise clients or government accountsPositive and energetic personality#LI-AM1
What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.
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