Customer Success Specialist - Gujarati- Penang

Join to apply for the Customer Success Specialist - Gujarati- Penang role at TP

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Join to apply for the Customer Success Specialist - Gujarati- Penang role at TP

Are you fluent in Gujarati and English ?

Join our team in Penang and build a career in customer service with a global organization!

Job Overview :

We are looking for a Gujarati-speaking Customer Service Representative to handle customer inquiries via phone, email, and live chat , ensuring a seamless and positive experience for all customers.

Key Responsibilities :

• Manage customer queries in Gujarati and English across phone, chat, and email
• Assist with product / service-related questions, complaints, and technical issues
• Provide accurate information and timely solutions
• Document all interactions and update systems
• Escalate complex cases when necessary
• Meet performance targets while delivering excellent customer satisfaction

Qualifications :

Why Join Us?

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Customer Service

Industries

Business Consulting and Services

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