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Technical Support Assistant

Technical Support Assistant

JCMEX Trading Sdn BhdPetaling Jaya, Selangor, Malaysia
4 hours ago
Job description

Networking and Unified Communications (UC)

Technical Support Assistant – Job Description

Overview :

To provide Level 1 support to existing resellers / customers.

Key Responsibilities :

  • Provide Level 1 technical support for Telephony and Networking products
  • Provide remote troubleshooting and diagnostics
  • Testing products for RMA approval
  • Perform configuration, upgrades, and maintenance

Required Skills and Qualifications :

  • Good team player
  • Good communication skills
  • Fast learner
  • Ability to work independently
  • Must be able to communicate in English, other languages will be an advantage
  • Preferred Experience :

  • IP Networking Based technology
  • Basic IP Telephony technology
  • Qualifications :

    Fresh graduates are welcomed

    Experienced candidates will be remunerated accordingly

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    Technical Assistant • Petaling Jaya, Selangor, Malaysia

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