Senior Order Fulfillment Specialist (Supply Chain Management) – MNC Pharma
- To ensure all OTC Order management processes and transactions comply with accounting standards, policies, and statutory requirements.
- Ensure service delivery in compliance with agreed Service Level Agreements (SLAs), controls, and governance standards.
- Support the end-to-end order management process, including handling of credits, claims, rebates, and returns, to ensure timely and accurate product delivery.
- Manage supply continuity and effectively communicate with wholesalers and internal stakeholders
- Drive process improvement by supporting the implementation of best practices and applying project management principles.
- Work closely with BPO partners, internal teams, and stakeholders to develop a thorough understanding of business operations.
- Collaborate cross-functionally with internal teams, vendors, and employees to resolve process and technical issues related to Order-to-Cash systems.
- Contribute to process changes and continuous improvement initiatives.
- To build and maintain effective relationships with internal and external stakeholders.
Job Requirements :
Degree or Diploma in Business / Marketing or Administration / Accounting or Finance or other related to OTCAt least 7-8 year(s) of working experience in Order Management / Customer Relationship Management / Supply ChainExperience in Shared Service Environment is an added advantages.Preferably experienced in SAP S / 4HANA (SD module) , with a strong focus on order processing and operational coordination.Skills require (s) : Good communication, problem solving , critical thinking & analyticalProactive, attention to detail, and able to work under pressure to meet deadlines.Ability to work independently with minimal supervision, positive attitude, and a good team playerThe candidate must be able to work in fast-paced environment / multinational company environmentOthers Information :
For those who have what it takes, please send in resume to :
Recruitment Consultant : Janice Lim
No, 18, 2nd Floor,Jalan 14 / 14,
46100 Petaling Jaya,
Selangor
Tel : #J-18808-Ljbffr