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Senior Order Fulfillment Specialist (Supply Chain Management) – MNC Pharma

Senior Order Fulfillment Specialist (Supply Chain Management) – MNC Pharma

Agensi Pekerjaan & Perundingcara Bright Prospect Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
3 days ago
Job description

Senior Order Fulfillment Specialist (Supply Chain Management) – MNC Pharma

  • To ensure all OTC Order management processes and transactions comply with accounting standards, policies, and statutory requirements.
  • Ensure service delivery in compliance with agreed Service Level Agreements (SLAs), controls, and governance standards.
  • Support the end-to-end order management process, including handling of credits, claims, rebates, and returns, to ensure timely and accurate product delivery.
  • Manage supply continuity and effectively communicate with wholesalers and internal stakeholders
  • Drive process improvement by supporting the implementation of best practices and applying project management principles.
  • Work closely with BPO partners, internal teams, and stakeholders to develop a thorough understanding of business operations.
  • Collaborate cross-functionally with internal teams, vendors, and employees to resolve process and technical issues related to Order-to-Cash systems.
  • Contribute to process changes and continuous improvement initiatives.
  • To build and maintain effective relationships with internal and external stakeholders.

Job Requirements :

  • Degree or Diploma in Business / Marketing or Administration / Accounting or Finance or other related to OTC
  • At least 7-8 year(s) of working experience in Order Management / Customer Relationship Management / Supply Chain
  • Experience in Shared Service Environment is an added advantages.
  • Preferably experienced in SAP S / 4HANA (SD module) , with a strong focus on order processing and operational coordination.
  • Skills require (s) : Good communication, problem solving , critical thinking & analytical
  • Proactive, attention to detail, and able to work under pressure to meet deadlines.
  • Ability to work independently with minimal supervision, positive attitude, and a good team player
  • The candidate must be able to work in fast-paced environment / multinational company environment
  • Others Information :

    For those who have what it takes, please send in resume to :

    Recruitment Consultant : Janice Lim

    No, 18, 2nd Floor,Jalan 14 / 14,

    46100 Petaling Jaya,

    Selangor

    Tel : #J-18808-Ljbffr

    Create a job alert for this search

    Supply Chain Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia

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