This job offer is not available in your country.
RETAIL SALES ADVISOR
INNOVAI SDN. BHD.Malaysia1 day ago
Job descriptionDevelop and maintain strong knowledge of product specifications, technology trends, and competitor offerings. Attend regular product training and knowledge-sharing sessions provided by suppliers and management. Keep updated with AI advancements, and smart home integration. Translate technical product features into customer-friendly benefits. Provide end-to-end service, from consultation to post-purchase support. Assist customers with basic product setup, connectivity, and app integration. Troubleshoot minor product issues before referring to technical service teams. Handle complaints, returns, and exchanges in line with company policies. Build long-term customer relationships to encourage repeat business. Ensure products are correctly priced, tagged, and displayed according to brand standards. Keep demo units fully functional, updated, and ready for customer demonstrations. Assist in stock receiving, inventory counts, and reporting discrepancies. Support promotional activities such as in-store roadshows, events, and festive campaigns. Maintain store cleanliness, merchandising standards, and safe working conditions. Record customer interactions, feedback, and competitor activity for reporting. Submit daily / weekly sales reports to management. Ensure compliance with retail SOPs, cash handling, and company policies. Safeguard company assets including demo units, accessories, and retail equipment. Minimum SPM. Diploma / Degree in Business, Marketing, IT, Electronics, or related field is an advantage. 1–3 years of retail, electronics, or sales experience preferred. Fresh graduates with strong interest in technology are welcome to apply. Passionate about technology, smart home solutions, and AI products. Strong communication and presentation skills. Customer-oriented with persuasive selling ability. Ability to explain technical concepts in simple terms. Team player with a positive and proactive attitude. Basic computer and mobile app literacy. Proficiency in English and Bahasa Malaysia. Mandarin / Tamil proficiency is an added advantage (to cater to diverse customer base). Must be willing to work on retail shifts, weekends, and public holidays. Able to stand for extended periods in a retail environment.
Retail Sales Advisor – Smart Home & AI Products
Job Description
The Retail Sales Advisor plays a key role in driving the sales of smart home appliances, AI-powered devices, and connected electronics. This position requires strong product knowledge, excellent customer engagement skills, and the ability to deliver tailored solutions to customers' needs. The Advisor ensures a seamless shopping experience while contributing to store growth and brand reputation.
Key Responsibilities
1. Sales & Customer Engagement
- Greet and engage customers in a professional and approachable manner.
- Identify customer needs through active listening and probing questions.
- Recommend suitable smart home & AI solutions (e.g., smart speakers, home automation systems, AI-powered appliances, security cameras, and other devices).
- Demonstrate and explain product features with hands-on trials and live demos.
- Upsell and cross-sell products to maximize sales value (e.g., bundle offers, extended warranty, smart home ecosystem).
- Meet and exceed daily, weekly, and monthly sales targets.
2. Product Knowledge & Training
3. Customer Service & After-Sales Support
4. Store Presentation & Operations
5. Reporting & Compliance
Requirements
Education :
Experience :
Skills :
Languages :
Other Requirements :
Create a job alert for this search
Sales Advisor • Malaysia
Related jobs
%20SDN.%20BHD.)
%20SDN%20BHD)
- Promoted
Assistant Manager, Sales
SupportFinityMalaysia, Malaysia Degree in Business, Marketing, or a related field.Proven experience in sales operations or management.Strong analytical skills and experience with CRM tools.
Excellent communication, problem-solving...Show moreLast updated: 1 day ago
- Promoted
Retail Sales Advisor
MATSUMOTOKIYOSHI (MALAYSIA) SDN. BHD.Malaysia Drugstore is Coming to Malaysia – Join Us as a Sales Advisor.Kickstart your retail career with Matsumotokiyoshi Malaysia, the trusted beauty & wellness drugstore loved by millions in Japan.Our firs...Show moreLast updated: 1 day ago
- Promoted
Sales Advisor
AL-ISRA GROUP JB 2Malaysia At Al Isra' Group, swiftly advancing your career is made possible through our fast track promotion system.Our clear promotion criteria simplifies the achievement of your career goals.You'll receive...Show moreLast updated: 1 day ago
- Promoted
Advisor I, Customer Service – URDU
ConcentrixMalaysia, Malaysia Advisor I, Customer Service – URDU.A global technology and services leader that powers the world’s best brands, today and into the future.
We’re human-centered, tech-powered, intelligence-fueled.Eve...Show moreLast updated: 1 day ago
- Promoted
Client Advisor
CHRISTIAN LOUBOUTIN MALAYSIA SDN. BHD.Malaysia Be the brand ambassador, introduce the brand and engage clients with the brand.Provide outstanding client experience that is personalised, efficient and discrete.
Create client desirability for the ...Show moreLast updated: 1 day ago
- Promoted
Client Advisor
UMalaysia, Malaysia Founded in 1884, Bulgari's name has today become emblematic of Italian excellence.Perfectly blending tradition and modernity, Bulgari uses its rich history to inspire audacious designs and produce ...Show moreLast updated: 1 day ago
- Promoted
Sales Advisor
Tian Siang Premium Auto Sdn BhdMalaysia Candidate must possess at least Higher Secondary / STPM / "A" Level / Pre-U in any field.At least 1 Year(s) of working experience in the related field.
Required Skill(s) : Good Marketing skill, Experience ...Show moreLast updated: 1 day ago
- Promoted
Sales Engineer
ALL GASES SDN BHDPahangMalaysia, Pahang, Malaysia All Gases Sdn Bhd is seeking a.You will be responsible for driving sales growth by delivering tailored technical solutions, building client relationships, and presenting value-driven proposals.Prep...Show moreLast updated: 1 day ago
- Promoted
ISLAMIC FINANCIAL ADVISOR
FR EMPIRE CONSULTANCYPahangMalaysia, Pahang, Malaysia FR Empire Consultancy salah satu syarikat bersama TAC Malaysia, agensi yang telah mendapat pencapaian sebagai agensi No 1 di Malaysia selama tiga tahun berturut-turut dalam melahirkan banyak MDRT d...Show moreLast updated: 2 days ago
- Promoted
Sales Supervisor (FMCG - Ninja Mart) - Temerloh
Ninja MartPahangMalaysia, Pahang, Malaysia Skop Kerja Sales Supervisor (Ninja Mart) - Mengemas kini mengenai target jualan, pencapaian (KPI), promosi yang sedang berlangsung dan laporan jualan kepada SA setiap hari.Menerangkan & memberi tak...Show moreLast updated: 30+ days ago
- Promoted
Sales Advisor
Syspex Technologies Pte LtdMalaysia Maintain good relationships with key customers by providing sales support, product information, and visiting when needed.
Handle customer inquiries and feedbacks.Prepare quotations and update the Cu...Show moreLast updated: 1 day ago
- Promoted
Sales Representative
APEX PharmaPahangMalaysia, Pahang, Malaysia Abio Marketing Sdn Bhd is seeking a talented and driven Sales Representative to join our team in Subang Jaya, Selangor.This is a full-time position, offering the opportunity to contribute to the gr...Show moreLast updated: 3 days ago
- Promoted
Advisor I, Customer Service – Malay
ConcentrixMalaysia, Malaysia Advisor I, Customer Service – Malay.A global technology and services leader that powers the world’s best brands, today and into the future.
We’re human-centered, tech-powered, intelligence-fueled.Ev...Show moreLast updated: 2 days ago
- Promoted
sale advisor
WEEMAJU SDN BHDToau Island, New Ireland, Malaysia Menyambut dan melayani pelanggan yang datang ke kedai motor dengan mesra dan profesional.Memberikan penerangan yang lengkap dan jelas tentang produk motosikal, termasuk ciri-ciri, kelebihan, dan pi...Show moreLast updated: 1 day ago
- Promoted
Retail Sales Associate
AVID SPORTS MALAYSIA SDN. BHD.Malaysia ANTA was established in 1991, while ANTA Sports Products Limited, a widely recognized global sportswear company, was listed on the Main Board of HKEx in 2007 (Stock Codes : 2020 (HKD counter) and RM...Show moreLast updated: 1 day ago
- Promoted
Pre-Sales (FMCG - Ninja Mart) - Temerloh
Ninja MartPahangMalaysia, Pahang, Malaysia Jawatan ini juga akan ditugaskan untuk melawat peruncit di kawasan sekitar.Mencapai jualan bulanan yang ditetapkan oleh syarikat dengan melawat peruncit yang telah ditetapkan serta peruncit baru.Me...Show moreLast updated: 30+ days ago
- Promoted
proton sales advisor
VELOCITY AUTOMOBILE (NUSAJAYA) SDN BHDMalaysia Unlimited Income – High commission + incentive (earn RM5,000–RM12,000++).Fun & Dynamic Team – Supportive working culture + regular team activities.
Promote and sell Proton cars (Saga, X50, X70, S70 ...Show moreLast updated: 1 day ago
- Promoted
Sales Advisor
Agensi Pekerjaan Job Expert Sdn BhdMalaysia Completion Bonus (13th month bonus).Working Visa provided by company.Possession of a bachelor's degree or higher qualification is preferred.
Strong communication and interpersonal skills.Ability to ...Show moreLast updated: 1 day ago