Restaurant Supervisor (NU Sentral Mall Outlet)

Restaurant Supervisor (NU Sentral Mall Outlet)

Oversee daily restaurant operations including opening and closing procedures.

Ensure cleanliness, food safety, and quality standards are consistently met.

Monitor inventory levels and assist with stock ordering and control.

2. Customer Service & Experience

Deliver excellent customer service and handle customer feedback professionally.

Train and lead the team to maintain high service standards.

Resolve any service or operational issues quickly and efficiently.

Support recruitment, onboarding, and training of team members.

Motivate and coach staff to perform at their best.

Assist in staff scheduling and manpower planning.

Understand restaurant KPIs and support sales targets.

Assist in daily and weekly sales reporting.

Participate in marketing or promotional activities when needed.

5. Compliance & Standards

Ensure compliance with health, safety, and hygiene regulations.

Follow restaurant SOPs and operational guidelines.

Assist in internal audits and maintain documentation as required.

Requirements

Prior experience working in the F&B industry is an advantage.

Willing to work shifts, weekends, and public holidays.

Strong teamwork, leadership, and communication skills.

Restaurant conveniently located near LRT / MRT stations.

Structured training provided for career advancement.

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