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Team Supervisor - Automation [Successor Identified]
DHL ExpressPetaling Jaya, Selangor, Malaysia2 days ago
Job descriptionBachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent experience. Minimum 5 years of professional experience in software programming (including scripting / coding), SQL, application development, and 2+ years of experience in the RPA platform. Experience in writing high‑quality code and strong in technical documentation. Strong capability in error‑handling, optimization, and business process management. Proven track record in leading technical teams, implementing agile methodologies, and delivering automation solutions. Good at motivating employees. Ability to prioritize and manage multiple implementations. Process‑oriented and able to work under pressure. Good communication skills in English. A flexible attitude and the ability to adapt quickly in an ever‑changing environment. Ability to relate to cross‑cultural processes and country sensitivities. Deep understanding of Robotic Process Automation solution and its functionalities. UiPath Certified Advanced RPA Developer certification is mandatory. Hands‑on experience with Power BI will be an added advantage. Experience in Agile project management initiatives (preferred). Good understanding of OCR, NLP, Machine Learning & AI (preferred). Seniority level : Mid‑Senior level Employment type : Full‑time Job function : Engineering and Information Technology Industries : Transportation, Logistics, Supply Chain and Storage
Team Supervisor - Automation (Successor Identified)
Join to apply for the Team Supervisor - Automation (Successor Identified) role at DHL Express .
Key Responsibilities
- Guide automation developers in best practices for coding, testing, and deployment. Provide hands‑on training and onboarding for new team members.
- Develop and maintain training materials and documentation for automation tools and frameworks.
- Conduct regular skill assessments and provide feedback to developers.
- Facilitate peer learning through code reviews and collaborative problem‑solving sessions.
- Organize internal workshops and hackathons to foster innovation and learning.
- Support career development by identifying growth opportunities and recommending training programs.
- Ensure developers are up‑to‑date with the latest automation technologies and methodologies.
- Coordinate automation development projects, ensuring timely delivery and alignment with business objectives.
- Champion agile practices such as sprint planning, daily stand‑ups, and retrospectives to improve team efficiency and responsiveness.
- Monitor and analyze automation processes to ensure effectiveness and reliability.
- Conduct regular code reviews to ensure quality, maintainability, and adherence to coding standards.
- Establish testing protocols and performance metrics for automation initiatives.
- Evaluate and optimize automation tools, frameworks, and platforms to enhance performance and scalability.
- Address and resolve any issues or defects in automation processes.
- Maintain documentation related to automation processes, frameworks, and tools.
- Liaise with business stakeholders to gather requirements, provide updates, and ensure satisfaction with automation outcomes.
- Collaborate with Business Analysts, IT, and other functional teams to integrate automation into broader digital transformation efforts.
- Document lessons learned and best practices for future projects.
Qualifications & Experience
About the Position
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Supervisor • Petaling Jaya, Selangor, Malaysia
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