General Manager Operation

Role Overview

We are looking for a strategic and hands‑on General Manager to lead our new Kuala Lumpur branch. This role will be responsible for translating executive strategies into operational success, managing daily business activities, and ensuring departments function effectively. You will act as a key liaison between senior leadership and operational teams, ensuring organizational goals are met through efficient execution and team alignment.

Key Responsibilities

• Strategic & Operational Leadership – Execute organizational strategies developed by the CEO.
• Cross‑departmental Operations – Manage operations and ensure efficient performance and accurate reporting.
• Tender Lifecycle – Drive the full lifecycle of tender processes, from planning to final submission.
• Documentation & Deadline Management – Ensure documentation, cost breakdowns, and deadlines are managed effectively.
• Project Coordination & Logistics – Oversee collaboration between technical and logistics teams for timely project completion.
• Contract & Deliverables – Monitor contract fulfillment and project deliverables.
• Team Development & Performance Management – Guide and support department leaders in meeting KPIs.
• Staff Development Programs – Oversee staff development programs, appraisals, and disciplinary procedures as needed.
• Compliance & Efficiency Improvement – Ensure compliance with internal policies, laws, and regulatory standards.
• Process Risk Management – Proactively identify and correct inefficiencies or risks in operational processes.
• Organizational Change – Champion and manage organizational changes, including system upgrades and process transformation.
• Budget Planning – Oversee budget planning and spending control to maximize ROI.
• Financial Evaluation – Perform regular financial evaluations and implement cost‑effective practices.
• Client Engagement – Develop and nurture client relationships to enhance customer satisfaction.
• Business Growth & Market Expansion – Identify and pursue opportunities for long‑term growth and market penetration.

Education

Experience & Qualifications

Leadership & Communication

Application Questions

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