Senior Executive, Policy Processing

Responsibilities

• Process and check policy / endorsement to ensure accuracy of the data captured.
• Attend to Straight Thru Process (STP) pending and failed cases.
• Check and ensure refund premium are processed accurately.
• Check / verify / rectify Client Data records.
• Update and Maintain table set up related to Motor and Client.
• Attend to incoming mails / submissions / correspondence.
• Maintain and organize submissions into the document management system.
• Liaise with Marketing / Branch for any discrepancies and / or incomplete documents.
• Liaise with IT / UW to resolve any discrepancies related to system glitches.
• Provide guidance / coaching to team members related to STP handling.
• Provide operational requirement and perform User Acceptance Test (UAT) for new products / system enhancement / bugs.
• Perform any other duties as may assigned by the supervisors.

Requirements