Customer Service Specialist Mandarin + English DOJ : Nov'25

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Job title : Customer Service Specialist Mandarin + English DOJ : Nov'25

Salary : MYR 3,000

Location : Shah Alam

Responsibilities

• Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns
• Striking the perfect balance between customer requirements and business objectives, showcasing your skills in sales and marketing techniques
• Expertly articulating and presenting information about our products while professionally managing high inquiry volumes
• Embracing accountability for individual KPIs and working cohesively towards team goals
• Mastering business strategies to enhance customer services, guiding clients toward efficient self-service solutions
• Proactively identifying opportunities for process improvements and actively collaborating with our Team Leaders and Managers
• Always Upholding the utmost integrity and confidentiality standards by safeguarding customer information

Requirements

Apply now through our job portal and explore more opportunities with us.

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