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Senior Sales Associate / Sales Associate (Avenue K, Kuala Lumpur)

Senior Sales Associate / Sales Associate (Avenue K, Kuala Lumpur)

ClarksoutletKuala Lumpur, Kuala Lumpur, Malaysia
26 days ago
Job description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description

Posted Tuesday 16 September 2025 at 16 : 00

Responsibilities

  • Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
  • Identify interested and qualified customers and provide them with additional brand and product information
  • Articulate promotion information, and other incentives to educate / persuade customers to consider purchasing products
  • Deliver sell-through to meet personal sales targets
  • Perform up-sell and cross-sell should opportunities arise
  • Ensure records of sale via the point-of-sale system
  • Replenish shelves with products and ensure adherence to visual merchandising guidelines
  • Perform general housekeeping - keep areas neat while working, and return items to correct locations
  • Provide excellent service to customers and vendors
  • Perform stock check and stock count on a periodic basis, or as instructed
  • Observe punctuality and proper grooming standards
  • Ensure security of store environment and report breach, where necessary
  • Attend to customers' feedback / complaints and escalate, where necessary

Results

  • Maintain professional image as brand ambassador to create positive lasting impression
  • Achieve assigned individual sales target and personal development objectives
  • Swift response to customers’ needs
  • Highly motivated, professional and effective team member
  • Educated to SPM level
  • Fluent in English and Bahasa Malaysia, Mandarin would be a plus
  • Basic knowledge of retail operating environment
  • Retail management and store operation
  • Basic visual merchandising
  • Technical Skills

  • Basic knowledge in Microsoft Office Suite – Word, Excel
  • Basic knowledge in operating point-of-sale system / cashiering system
  • Basic product awareness
  • Ability to engage general consumers
  • Ability to escalate issues, where necessary
  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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    Sales Associate • Kuala Lumpur, Kuala Lumpur, Malaysia

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