Executive, Quality Assurance

Overview

AFFIN Group WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia — Executive, Quality Assurance.

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Responsibilities

• Analyzing, auditing disposition comments by TM Unit based on the pre-set rules in the AML system.
• Requesting further information (e.g., KYC information, transaction details) from the respective TM Unit to support the disposition comments in the AML system.
• Assuring overall quality, accuracy and compliance with TM process and procedures; recommending solutions such as "rework case" or "re-opened dismissed case" within the agreed SLA; reviewing discrepancies or trends within QA for proper disposition and potential amendment to procedures.
• Working closely with TM & TR Unit to streamline case investigations and provide meaningful feedback to assist them in carrying out their primary responsibilities related to key controls where necessary.
• Effectively communicating with the Unit Head of Quality Assurance to ensure fluid sharing of information and feedback across team members; participating in development of production and quality goals (meeting or exceeding set daily / monthly cases and quality targets).
• Maintaining the highest level of confidentiality throughout the QA process, disclosing only pertinent information to key stakeholders; assisting and supporting stakeholders on AML / CFT drop case reports and on a daily basis when necessary.
• Assisting in the annual review on AML / CFT System Threshold & Parameter settings pertaining to the QA process.

Seniorities and Type

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