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Client Servicing Executive (Shah Alam / Penang)
MiCARESelangorMalaysia, Selangor, Malaysia18 days ago
Job descriptionProvide timely and efficient support by addressing inquiries related to claims, plan benefits, and other matters. Manage inbound and outbound mail, phone calls, and document routing / filing processes. Continuously support the Account Management Manager in achieving company strategies and targets. Prepare renewal documents, presentation materials, and tender requirements based on client needs during visits. Consult and update the Schedule of Benefits (SOB) according to policy entitlements during customer visits. Collaborate with the Account Management team on the interpretation and configuration of the SOB. Conduct testing on SOB configurations to ensure accuracy and compliance. Pleasant personality with strong interpersonal and organizational abilities. Proficiency in English both verbal and written. Computer literate, with a good command of essential software. Ability to communicate effectively and liaise with individuals across all management levels. Possess own transport and be willing to travel as required. Flexibility to work beyond regular business hours when necessary. This position will be based in Penang (1 position) and Shah Alam (4 positions)
Overview
We are looking for Client Servicing Executive which is also known as Account Management Executive in our company.
What We Offer
- Great Bonus 2x per year
- Free Parking
What You Will Be Accountable For
Educational Requirements
Educational Requirements : Minimum diploma in Business Administration or a related discipline.
Experience
Experience : At least 3 years of relevant work experience. Candidates with a background in medical insurance or insurance brokerage are preferred.
Skills
Other Requirements
Candidates are encouraged to apply online and only shortlisted for interviews will be contacted.
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Client Executive • SelangorMalaysia, Selangor, Malaysia
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