Senior Associate - Quality (Contract)

Job Responsibilities

• Reconcile invoiced information with payment data accurately and timely.
• Strong analytical skills; able to interpret data, identify trends, and suggest improvements.
• Handle sensitive information appropriately with a high level of attention to detail.
• Respond to inquiries regarding policies and procedures.
• Act as the primary problem solver for cash and duty shipment discrepancies.
• Create and maintain tracking reports related to country ageing performance.
• Prepare weekly outstanding open item reports in a timely manner.
• Support internal projects such as transition and centralization.
• Participate in internal and external meetings with stakeholders.
• Investigate and resolve queries according to Service Line Agreements.
• Contribute to capturing potential revenue leakage for shipments with discrepancies.
• Register relevant data in e-dash to monitor work status.

Qualifications

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