Senior Associate - Quality

Overview

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Senior Associate - Quality

role at

DHL Express . Responsibilities

Reconcile invoiced information with payment data accurately and timely. Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements Appropriate handling of sensitive information, High level of attention to detail Responds to inquiries regarding policies and procedures Act as primary problem solver concerning cash and duty shipment discrepancies Create and maintain tracking reports in relation to country ageing performance Prepare weekly outstanding open item report in a timely manner Provide support for internal projects / transition / centralization Participate in internal and / or external meetings with all stakeholders Able to investigate and resolve queries according to Service Line Agreements Contribute to capture potential Revenue Leakage for shipments with discrepancies University Degree or equivalent by experience Well versed with Microsoft Excel and SAP At least 1.5 year experience in similar position Good communication in English : Oral and Written Ability to analyze with logical thinking process Attention to details and able to meet tight deadlines Able to work on evening shift, public holidays or weekends when required Engage, communicate and build network with the AR, RTR, Billing, BPO teams Customer oriented Process oriented and able to work under pressure Team Player and highly collaborative Qualifications

University Degree or equivalent by experience Well versed with Microsoft Excel and SAP At least 1.5 year experience in similar position Good communication in English : Oral and Written Seniority level

Entry level Employment type

Full-time Job function

Quality Assurance Industries

Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at DHL Express by 2x Get notified about new Quality Associate jobs in

Petaling Jaya, Selangor, Malaysia .

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