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Recovery Officer
WINCOM PARTNERS SDN BHDKajang, Selangor, Malaysia1 day ago
Job descriptionMonitor overdue accounts and initiate contact with customers to recover outstanding debts. Negotiate repayment plans and settlements with defaulting clients in line with company policies. Follow up regularly on payment commitments and ensure timely collections. Maintain accurate records of all communications, agreements, and payments. Investigate and resolve disputes or discrepancies related to customer accounts. Collaborate with legal teams for escalated recovery actions or legal proceedings. Advise management on high-risk accounts and recommend write-offs or legal actions. Ensure compliance with relevant laws, regulations, and internal credit policies. Provide excellent customer service while handling sensitive financial issues.
Job Types : Full-time, Permanent
Pay : RM1, RM2,000.00 per month
Benefits :
- Opportunities for promotion
- Professional development
- STM / STPM (Preferred)
- 25% (Preferred)
Education :
Willingness to travel :
Work Location : In person
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Recovery Officer • Kajang, Selangor, Malaysia
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