Position : Collections & Recovery Officers
Job Responsibilities :
- Implement action plan to minimise collection losses and maximise recoveries
Attend to all inbound calls from Collections general line within promptly
Updates all cheques received into DMS within the same day
Updates all inward letters, faxes etc into DMS within the same day
Perform signature(s)' verification of all documents sent by borrowers
Raise maintenance all requests for (post verifications) :
a) Change of contact infob)Appointment of 3rd party to make enquiry into accountc)Deceased Status updatingd)Bankrupt Status updatingManagement of Post Auction portfolio by way of timely collections of auction proceedsAnalyse and review weekly / monthly performance of Auction and provide corrective measuresLiaise with lawyers, regarding specific cases and / or to plan solutions to enhance collection of accountsNegotiate with customers on settlement of account, whenever necessaryReview settlement of accountsResponsible for the management and recovery of Consumer CollectionsRequirements :
Preferably with a minimum Diploma in any field.Candidate with related working experience in banking / finance, especially with experience in collections and related legal matters will have added advantage.Good judgement and possess good knowledge of the Malaysian legal system.Target driven.Must be available for 12 months contract.