Accounts Payable

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation

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Inviting applications for the role of

Accountant

Accounts Payable (AP) role - Mandarin / Cantonese speaker with supply chain industry background.

In this role, you will be the subject matter expert in Accounts Payable

Responsibilities

• Drive process segmentation & harmonization on Accounts Payables projects together with the countries and the GBS
• Provide support to both operations and transitions.
• Perform process analysis, identify gaps, and propose opportunities for improvement.
• Assist all teams with reporting requirements.
• Act as a SPOC (Single Point of Contact) for all process improvement initiatives and current challenges
• Be able to create reports based upon business requirements and hand over to AP team
• Relationship management to drive fixes and changes through to production in a timely manner
• Drive meetings and provide technical information to non-technical stakeholders
• Be responsible of creating training material and train the assigned people whenever required
• Update the Standard Operating Procedures and ensure that all the processes and subprocesses are properly captured and maintained
• Assist Digital Team with building of related Reports and Dashboards requirements
• Ensure S2P and P2P (AP) Data Quality is at a level which meets KPI's and Objectives
• Ensure Data Integrity in all Tier 1 Systems that are Orders based. SAP / ITSM / Manage Centre
• Help Define KPI's / SLA's and ensure team is meeting these agreements.
• Works with other GPO's and Tower Lead to identify service improvements end to end and innovation opportunities within the Tower.
• Supports and works to develop roadmap along with SME stakeholders and to expand scope if necessary and applicable to include additional processes and business units.
• Tactfully manages all escalation, if any, and provides consistent improvements towards optimization that ultimately delivers better quality of service at a more efficient cost.
• Leadership Support :
• Actively communicates and manages change within S2P and P2P and across business partners, working alongside other Operational and Service line SMEs and Regional Operating Leads.
• Build and maintain productive relationships by collaborating across (countries, affiliates), building trust, commitment, accountability, and results with all clients.

Qualifications we seek in you

Minimum qualifications

Why join Genpact?

– Work at the cutting edge of AI, automation, and digital innovation

– Drive change for global enterprises and solve business challenges that matter

– Get hands-on experience, mentorship, and continuous learning opportunities

– Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

– Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.