Agent Oversight Representative

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ : EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience.  With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE

This role will be responsible for AML operations, focusing on mitigating money laundering and terrorist financing risks associated with agents.

ROLES & RESPONSIBILITIES

• Conduct pre-operational readiness reviews and post-operational inspections for the onboarding of new agents.
• Perform ongoing offsite and onsite monitoring of agent operations to ensure full compliance with regulatory requirements, including AML / CFT obligations, IME’s internal policies, procedures, and all applicable laws and guidelines.
• Follow up on corrective actions taken by agents in response to site visits, offsite assessments, or audit findings related to their operations.
• Ensure agents strictly adhere to IME / Ria’s Compliance Policies and Procedures, as well as all relevant AML / CFT laws, guidelines, and regulations.
• Conduct investigations into agent operations as necessary.
• Carry out periodic or ad hoc reviews (e.g., annual reviews) of existing agents to assess their continued suitability to represent IME / Ria.
• Conducting audits and inspections on Ria agents' operations across Malaysia, including Sabah and Sarawak. The role requires frequent travel to various locations nationwide.

POSITION REQUIREMENTS

WORKING HOURS : The working hours will be a 5-day working per week with 2 days off

PERKS & BENEFITS

Corporate gatherings, team bonding events, and much more!

Ria Money Transfer is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at :   http : / / www.riamoneytransfer.com /

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.