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Customer Analytics Specialist

RHB BankKuala Lumpur, Kuala Lumpur, Malaysia

1 day ago

Job description

Primary Objective

Produce analytical deliverables using SAS / Analytics Tools and drive analytics adoption and execution effectiveness with Tribes members.
Assist Chapter Lead to engage stakeholders to produce continuous improvement in acquiring new data sources and applying advance analytics capabilities to uncover hidden opportunities.

Key Responsibilities

Well-versed in using data generation tools to perform day-to-day tasks such as generating analytics insights and campaign leads opportunities and fulfillments from granular data points with quality and accuracy.

Possess basic analytical skills to conduct new analysis in understanding customers, its impact and opportunities.

Good coordination skills to drive the execution of new opportunities with retail business, retail marketing, retail distribution, data providers and analytic modelers.

Adopt and execute advance analytics practices to deepen the quality of insights and campaign leads.

Requirements

Bachelor Degree - Bachelor degree in quantitative background (Statistics, Decision Management, Computing with Statistics) or familiar in using statistical tools (SPSS, SAS, SQL)

Fresh graduate or less than 2 years work experience in MIS, campaign leads generation or Business Intelligence environment.

Possess skillset of problem solving, analytical and enjoys data exploration.

Problem solving skill to support data accuracy and issue resolution.

Highly adaptable and able to respond to change fast

Ability to collaborate with stakeholder across different business level to align on the same requirements.

Ability to communicate opinions or views clearly.

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Customer Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia

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