RECEPTIONIST

Responsibilities

• Answer and transfer telephone calls within three rings.
• Responsible for front desk functions and guest reception.
• Ensure calls are transferred to the correct person and extension.
• Take note of telephone messages and relay them to the respective staff.
• Prepare meeting rooms and handle room bookings, prioritising top management.
• Manage the telephone system and ensure it is working at all times; report faults promptly.
• Attend to all clients, guests and visitors at the reception counter with proper greetings and smiles.
• Coordinate with courier service companies to ensure timely pickup of documents / parcels.
• Ensure the reception area is clean and tidy at all times; do not leave the desk empty and unmanned.
• Ensure newspapers delivered by the vendor are counted and in order; report shortages.
• Provide administrative support as and when assigned.
• Perform other tasks related to instructions from Management and / or immediate Superiors from time to time.

Requirements

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