Sales Admin Malaysia - ERP F / M

Responsibilities

• Process customer orders accurately in ERP (Microsoft Dynamics NAV 365) from order entry to delivery.
• Liaise with warehouse and logistics teams to ensure timely and accurate deliveries.
• Maintain up-to-date records of customers, products, and pricing in the ERP system.
• Prepare quotations, proformas, and invoices for customers.
• Support the sales team with administrative tasks, including sales reports and customer account management.
• Handle customer inquiries, complaints, and product information requests in a professional and timely manner.
• Monitor stock levels in the ERP system and inform the sales team of shortages or delays.
• Ensure all documentation complies with company procedures and policies.
• Coordinate with finance for payment follow-ups when required.

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