Head of Online Sales, Malaysia

LexisNexis – Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

Join to apply for the Head of Online Sales, Malaysia role at LexisNexis . Are you a sales leader with proven success in achieving revenue targets and building effective sales teams? Will you like to join a global leader in legal analytics and technology?

About Our Team : LexisNexis Legal & Professional serves customers in more than 150 countries with 11,300 employees worldwide and is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About The Role

The primary responsibility of the Head of Sales, Malaysia is to drive the sales business performance according to the Malaysia business strategy and financial goals. Provide overall strategic leadership, coordination, and functional management of all sales activities for the Malaysia business so that the business drives digital solutions sales and revenue growth. Lead in sales and strategy development to drive revenue and ensure profitability, champion operational excellence via data integrity management, and drive pipeline and conversion of both white space and existing markets. Lead an engaged and talented workforce while managing attrition and its impact to productivity and results, and actively represent the LexisNexis brand with customers to ensure successful long-term growth in Malaysia. Implement a more effective sales process including the migration from print to online and then online to digital business lines.

Sales strategy, process, planning and execution – drive sales and revenue growth, expand our share of the market and stimulate demand for new technology-based solutions that will drive revenue acceleration into new markets.

Responsibilities

• Create a balanced sales strategy that defends, develops and expands existing revenue streams in the long-term digital sales subscription business, while stimulating revenue growth from specialist products and solutions. Maintain commercial capability to expand share and grow revenues while increasing gross margins.
• Prepare a robust operating plan so budgets and forecasts are consistently achieved. Take overall responsibility for the achievement of sales and other performance targets across the team.
• Execute plans by building a highly motivated and skilled sales team with a healthy succession plan and an effective new-hire onboarding, performance management and attrition management program.
• Act as advocate and champion for LexisNexis policies and processes to internal stakeholders and customers, including compliance with all local and global policies, adherence to sales and customer metric deliverables, and collaboration with all functions to drive sales results and business goals.
• Sales Operations & Excellence leadership. Drive and lead Sales Incentive Planning and create relevant sales metrics to drive sales performance for new, renewal, upsell, and manage down-sell and cancellation.
• Drive Sales Performance Management and Excellence. Training and organizational structures as required to support sales and revenue growth.
• Develop go-to-market strategy and launch plans at the product level through coordination with stakeholders and ensure coordinated execution across product, sales, marketing and other customer-facing teams. Ensure ROI for go-to-market strategy and revenue goals.
• Develop appropriate metrics and tracking of launch initiatives and ensure reporting to stakeholders.
• Provide inputs for technology, newer products, marketing trends and competitive insight into the business.

Requirements

Work in a way that works for you

We promote a healthy work / life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Benefits

About The Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics to help customers increase productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

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