MDM & Operations Support Specialist

Overview

Responsible for providing governance and execution for the Global Vendor / Factory creation and maintenance of end-to-end processes in INFOR TPM and SAP MDG and REVA MDM systems. Lead the Infor Nexus TPM (Trading Partner Management) processes for external factory and Vendor onboarding. This includes engaging the vendors to onboard for payment systems within VF SAP and INFOR Nexus SCF platforms. Provide Operational Support for S2A / Infor System by proactively monitoring end-to-end exceptions and completing follow-up to fix the issues or engage with relevant DT / Business team to fix the root causes. INFOR NEXUS ADMIN role including activities like User Creation / Task Flows and Master Table maintenance.

Responsibilities

• Provide Governance and execution for New Factory and Vendor Creation in MDG : Ensure all requests satisfy the VF Vendor / Factory creation requirements. Ensure that the requests are in conformity with FFC System and carry the required approvals. Ensure the requests are new and conform to VF compliance requirements. Monitor and execute activities required in global SAP-Vendor MDG system for Vendor creation. Pre-Check new Factory / Vendor creation forms for accuracy and completeness. Co-ordinate with Vendor Coalition Management / Accounts payable / Legal teams to get the Vendor profiles created. Create the Factory profile in MDG and follow up to approval from Vendor coalition management. Inform the requesting team the codes after factory / vendor created in MDM.
• Lead the Infor Nexus TPM (Trading Partner Management) Vendor onboarding Automation process : Initiate and setup the TPM Automation activity calendar for Factory / Vendor onboarding. This includes 6 stages with 3-9 specific activities / approvals / inspections and VP approvals and updates from the Factory / Vendor / VF Sourcing – FP&A – Compliance – Brand VP – S&R – Training and Assessment and Vendor enrichment processes. Connect independently with all Factory / Vendors to hand-hold / clarify and train on activities required from them in Infor as a part of their onboarding process. Partner with Sourcing / FP&A / Compliance-S&R and facilitate completion of mandatory activities for the process stages to be completed. Monitor all vendor trainings and conduct assessments (after training is complete). Ensure all assessments are passed by the new Factory / Vendor before moving to next stage. Execute TPM activities like Request Validation, TP Profile creation, Completion of PQ, Sourcing Assessment, TP Registration, Backend Setup, Administration of Vendor Creation Forms, Issue onboarding via Document Management, Arranging of S&R training, Onboarding documents review, TP Onboarding, Infor backend update for activation of profile and closing of requests. Engage with the Vendors to set up the payment information in VF and INFOR SCF platforms.
• Maintenance of existing Vendor / Factory details : Pre-Check new Factory / Vendor creation forms for accuracy and completeness. Co-Ordinate with Accounts payable / Legal teams where required for confirmation. Make the required change in MDM system and follow up with Vendor coalition Management till approval. Inform the requesting team after the change is approved and published.
• Data Governance for MDG : Review alerts of new Factory / Vendor profiles and validate key information exists and is accurate. Check if any inactive Vendor / Factory profiles are due to missing / expired data (FFC number) in MDG system. If yes, complete / follow up with respective brand / team, and close. Process exception report of PO’s inactive in INFOR due to missing / expired data. Do periodic review of Factories and Vendors in MDG to ensure correct information (FFC#, Common Vendor Name, Common Factory Name, Vendor Group Name etc.) exists.
• Exception Monitoring for INFOR / S2A operational reports : Monitor and process operational exception reports for INFOR / S2A. Follow up with respective business teams where required.
• Administration Tasks for INFOR : Responsible for creating VF User profiles in INFOR. Setup task flows for new users. Maintenance (if required) for existing users. Own Master Table maintenance for Infor Platform as requested by business.

Details

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