Operational Specialist

Job Title : Monitoring Operation Analyst

About The Department

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities : business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities

Insider Threat Analyst is an operational role within UOB’s Group Security Operations Centre. The incumbent will be responsible for the continuous monitoring, analysing, and investigating of insider threats. The candidate must have good analytical and investigative skills to recognize and detect anomalous behaviour.

Key Responsibilities

• To supervise and perform day-to-day monitoring, triaging, and investigating of potential suspected anomalous usage behaviour alerts
• To work with internal teams to validate alerts within stipulated SLA
• To coordinate and support HQ in investigation of escalated cases to closure
• To perform continuous review and improvement on current monitoring operations to enhance effectiveness of monitoring
• To be able to recognize and report on issues, and work with HQ to resolve the issues
• To gain in-depth understanding of internal business applications to be able to analyse, recognize and identify potentially anomalous activities
• To perform analysis on usage behaviour trends to discover potentially fraudulent activities
• To prepare routine and ad-hoc reporting and statistics on state of operations
• To work with internal cyber security teams to ensure investigations are comprehensive
• To manage team members’ case load and provide guidance on investigations

Job Requirements

Education

Technical Skills and Experience

Soft Skills

Other Requirements

Job Location :

The Gardens North Tower

Seniority level

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