This job is an Operation Senior Associate. You might like this job because it involves helping customers, reviewing their documents, and solving issues via email or chat. You'll collaborate with different teams and handle important data. Responsible for customer data review and account opening. Verify documents submitted by client within specific regions. Handle customer requests and solve issue by email / live chat. Collected and reported departmental data. Cooperate with various departments to communicate and deal with matters. Process withdrawal. Perform any ad-hoc tasks being assigned. Job Requirements
Candidate must possess at least Primary / Secondary School / SPM / "O" Level, Diploma / Advanced / Higher / Graduate Diploma in Business Studies / Administration / Management, Finance / Accountancy / Banking or equivalent. Required language : English, Mandarin (added advantage) At least 1 Year(s) of working experience in the related field is required for this position. Proficient in basic office skills such as Word, Excel, and PowerPoint. Cheerful personality, good communication, and interpersonal skills. Willing to work on rotating shifts including weekends and public holidays Skills
Microsoft Excel Company Benefits
Dental Claim & Medical Insurance
We support employee well-being care through our subsidy. Opportunity to expose international career. Travel allowance
Fix monthly travel allowance to ease your commute. Employee Referral Program
Employee Referral Program - Refer us your friend and get rewarded! Annual performance bonus
Discretionary bonus - get rewarded if you and the company performed well! Hytech is a leading management consulting firm headquartered in Australia and Singapore, specializing in digital transformation for fintech and financial services companies. We provide comprehensive consulting solutions, as well as middle- and back-office support, to empower our clients with streamlined operations and cutting-edge strategies. Our key clients include top trading platforms and cryptocurrency exchanges....
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Associate Operation • Kuala Lumpur, Malaysia