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Transformation Manager
Etiqa Insurance and TakafulKuala Lumpur, Kuala Lumpur, Malaysia30+ days ago
Job descriptionLead cross-functional transformation initiatives from strategy through execution. Collaboration with stakeholders to identify improvement opportunities and implement change program. Continuously assess and develop improvement plans across the organization and for the different business areas. Ensure different business needs for efficiency and effectiveness are well-defined with inter-linkages and mitigating the necessary risks involved, where applicable. Enhance and increase existing functional effectiveness of the operational and business activities. Lead in the development of plans, goals, objectives and procedures for successful definition of business improvement initiatives. Manage and monitor the performance of the team, ensuring divisional and overall business objectives and deliverables are met. Develop team members to improve their competency, skills and knowledge on both technical and soft skills and chart their career / development path accordingly. Ensure all process and business specification artifacts, assets and related deliverables are well documented, versioned, kept and easily accessible in designated location.
We're looking for a Transformation Manager to be based in Bangsar, Kuala Lumpur, responsible for leading transformation programs across the organization to achieve strategic goals, enhance operational efficiency and drive sustainable business growth.
Requirements :
- Bachelor's degree preferably in Insurance, Industrial Engineering, Business Administration, Computer Science, Information Technology or any relevant field.
- At least 8 years of experience in project management, leading multiple teams or workstreams on transformation projects in financial services.
- Hands-on experience in medium to large size IT and / or Business Process Improvement / Transformation projects.
- Well versed in Business Process Improvement / Transformation and Management approaches, methodologies, tools and technology e.g. Six Sigma, Kaizen.
- Well versed in using MS Office, MS Project and MS PowerPoint.
- Certified in Project / Program Management e.g. PRINCE2, PMP (advantageous).
- Knowledge and / or experience in Insurance or Takaful industry is an added advantage especially in Life Insurance / Takaful business across multiple sales channels.
Key Responsibilities :
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Manager • Kuala Lumpur, Kuala Lumpur, Malaysia
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