Client Operations Support | Bilingual- English & Mandarin

We are on the lookout for an organized Client Operation Support (Bilingual in Mandarin and English) to join our passionate team at Wonders Corporation in Kuala Lumpur. Growing your career as a Full Time Client Operation Support (Bilingual in Mandarin and English) is an awesome opportunity to develop useful skills.

What you’ll accomplish :

• Address clients' concerns effectively through various communication channels
• Establish a trusted strategic advisor relationship with our clients
• Maintain sustainable relationships with clients through active engagement and open communication
• Provide appropriate solutions or alternatives in the most effective / efficient manner to resolve customers issues
• Coordinate with English-speaking colleagues / customers, translate and communicate their concerns to the Mandarin-speaking clients for resolution
• Act as client advocate, liaise with their customers, mediate and settle disputes with their best interest in mind
• Promptly follow up with the relevant parties to ensure resolution and customer recovery

(Apply now at #J-18808-Ljbffr