Executive, Collection & Remarketing

Tasks

You are on a mission : Drive Financial Excellence with Mercedes-Benz Services Malaysia!

As a part of one of the most prominent captive financial services providers, we are not just offering a job, but a passage to unparalleled professional growth. We are on the lookout for passionate, driven individuals who are ready to accelerate their careers and shape the future of mobility.

At Mercedes-Benz, you'll find more than a role; you'll discover a calling where your work reverberates with excellence and propels the industry forward. If you're ready to drive into a world of opportunity, Mercedes-Benz Services Malaysia is your destination.

Here's the role at a glance that might be beneficial for you to know :

• To manage early delinquencies, newly activated accounts
• External Early Collections Vendor Management and to drive them to deliver the agreed KPI
• Delivering and achieving assigned delinquency targets
• Drive performance and manage governance of external collection agencies
• To carry out duties tactfully and in accordance with the Company’s policy and procedures
• Other ad hoc duties related to collection and recovery activities

Further roles and responsibilities :

Act as the primary liaison between the company and external collection agencies, ensuring transparent communication and strong working relationships

Monitor vendor performance against defined KPIs (e.g., recovery ratio, contact rate, PTP kept ratio, resolution time) and initiate corrective actions where targets are not met

Qualifications

Educational Background

Professional Experience

Required Specific Knowledge and Capabilities

If you have the drive to succeed and the desire to work with the best, we invite you to apply.

Take the lead on your career path with Mercedes-Benz Services Malaysia and let's shape the future of automotive finance together!

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