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A&A - MY - Operations Senior

A&A - MY - Operations Senior

ACCA CareersKuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future.

We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Work you’ll do

  • Manage the allocation of audit portfolios across partners and managers, ensuring balanced workloads.
  • Oversee ongoing audit portfolios to guarantee timely updates.
  • Coordinate with partners and managers to resolve any portfolio-related issues promptly.
  • Monitor wins and losses related to audit and assurance engagements and business development efforts.
  • Conduct research on industry trends, competitor activities, and target clients to generate actionable insights.
  • Develop client profiles and prepare research briefs to support business development strategies.
  • Assist in the creation and execution of strategic sales and marketing campaigns in the Jupiter system.
  • Coordinate internal teams to drive the sales and marketing campaign delivery, track and prepare ad-hoc / monthly reports.
  • Support the Clients & Industry team with the planning, logistics, management and post-event follow-up of client-facing events (virtual, hybrid, or physical), including webinars, conferences, roundtables, and networking sessions.
  • Work closely with the Brand, Marketing & Communications team to ensure business proposals align with company brand standards and compliance guidelines.

Your role as a leader

  • Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
  • Respect the needs of their colleagues and build up cooperative relationships.
  • Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams’ work to achieve the objectives.
  • Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
  • Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
  • Offer insights based on a solid understanding of what makes Deloitte successful.
  • Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
  • Understand disruptive trends and promote potential opportunities for improvement.
  • Requirements

  • Proven experience as assistant manager (at least 1 year) or similar position
  • Leadership and organizational abilities
  • Strong knowledge of MS Excel including PivotTable, V-Lookup, data mining and Microsoft Office (including Power-point)
  • Audit experience will be an advantage
  • Ability to work in a dynamic and challenging environment
  • Highly detail oriented and able to work autonomously
  • Enjoys a good challenge, possess positive working attitude, a team player and result oriented
  • Strong analytical thinking, assertive conflict resolution and problem solving skills
  • Specific skill based competencies required to satisfactorily perform the functions of the job include operation standard office equipment including pertinent software applications, preparing and maintaining accurate records and utilizing delegated authority
  • Flexibility is required to work with others in a wide variety of circumstances, diversity of individuals and / or groups
  • Clear and concise communication in both written and verbal form
  • Ability to be diplomatic or firm when necessary in order to obtain results
  • Ability to prioritize and organize workload
  • Candidates must be resident in Malaysia, or have the right to work in Malaysia.

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