Senior Business Analyst Digital Product

Overview

Senior Business Analyst Digital Product role at DKSH, Kuala Lumpur. Drive definition, implementation, and enhancement of technology solutions for DKSH’s eCommerce platform; collaborate with stakeholders to translate business needs into actionable requirements and user stories; work with Agile Scrum teams to deliver value.

Responsibilities

• Drive the successful definition, implementation, and enhancement of technology solutions that create meaningful business impact for DKSH’s eCommerce platform.
• Collaborate with key stakeholders to identify business needs, challenges, and opportunities, effectively translating them into clear and actionable requirements and user stories for the development team.
• Work closely with Agile Scrum teams, including UI / UX designers, product owners, developers, testers, and product managers, ensuring seamless project execution and alignment with business goals.
• Conduct in-depth data and report analyses to identify areas for product enhancements and process improvements that drive efficiency and innovation.
• Assist the product owner in maintaining a structured and prioritized product backlog, ensuring alignment with strategic objectives.
• Develop and document business processes, flow diagrams, and functional specifications to facilitate clear communication and understanding across teams.
• Provide overarching product management support, contributing to product roadmap development and execution.
• Stay up to date with the latest UI / UX trends and best practices, conducting focus group activities to enhance user experience for IT’s core products.
• Exhibit strong stakeholder management skills, effectively communicating and influencing laterally and horizontally across teams.
• Demonstrate a keen eye for detail with the ability to conceptualize and analyze business requirements and workflows.
• Thrive in a fast-paced, deadline-driven environment while managing multiple projects and high workloads effectively.

Qualifications

Functional Skills & Knowledge

Seniority and Employment Details

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