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Commercial Director

Commercial Director

HachPetaling Jaya, Selangor, Malaysia
12 hours ago
Job description

Commercial Director – Malaysia

Position Title – Commercial Director – Malaysia

Position Status – Full Time

Company Name – Hach Malaysia (100% subsidiary of Veralto)

Job Location – Selangor, Malaysia

Travel Required – As per job requirements, typically 40‑50%

About Veralto

Veralto launched in October 2023, is a $5 billion global leader in essential technologies with a bold vision for creating enduring positive impact for the world. Our operating companies are building on a long-standing legacy of success, innovation, and deep customer trust as they work to create a safer, cleaner, more vibrant future. Veralto is headquartered in Waltham, Massachusetts with 13 operating companies and 300+ locations worldwide. Our global team of 16,000 associates is committed to making an enduring positive impact on the world united by powerful purpose – Safeguarding the World’s Most Vital Resources™.

Veralto’s Water Quality Companies – Hach, Chemtreat, Trojan Technologies, OTT Hydromet, Sea‑Bird Scientific, McCrometer, XOS & Acquatic Informatics – help to manage, treat, purity & protect the global water supply from municipal & wastewater treatment facilities to lakes, rivers, watersheds, and oceans.

Our Product Identification companies – Videojet, Esko, X‑rite, Linx and Pantone – help package and protect the world’s food, medicine and essentials tracing and authenticating billions of goods that travel the global supply chain every day.

About Hach

Hach Malaysia Sdn Bhd. is a subsidiary of Hach Company (United States) and operates under Veralto Corporation. Hach Company is a global leader in water quality analysis and treatment, providing instrumentation and disinfection systems to help analyze and manage the quality of ultra‑pure water, potable water, wastewater, groundwater, and ocean water in residential, commercial, industrial, and natural resource applications.

Besides Hach products, the company is authorized to legally sell, supply, install, calibrate and commission all of Veralto’s water quality product lines, including Radiometer, Lachat, Applitek, Biotector, Orbisphere, Polymetron, Lufft, Kipp & Zonen, Sutron, Adcon, Aquafine, and other brands within the Water Quality group that fall under Veralto’s umbrella.

Overview

The Commercial Director is accountable for the company’s sales & service operations in Malaysia including Brunei. The initial focus is to strengthen sales, service, customer support and management teams by leveraging the Veralto Enterprise System (VES), while providing strategic vision, support, and on‑ground leadership for the OpCo / Platform team.

Core Responsibilities

  • Provide vision and guidance to the sales / service organization to address competitive and changing market dynamics.
  • Drive organizational objectives around three broad areas :

Shareholder focused metrics – core growth / revenue, margins

  • People – attract, coach, retain and develop talent
  • Customers – drive customer satisfaction metrics (e.g. OTD, NPS, quality) along with customer support and operations teams
  • Evaluate current sales activities to identify strengths and areas for improvement to meet current demand and future aggressive growth.
  • Build country‑specific go‑to‑market strategy and execute it.
  • Assess current service capabilities and strengthen based on identified gaps; build service strategy and implement it.
  • Monitor technological changes, market trends, competitive products / pricing, and identify and analyze products for development and market channeling.
  • Achieve revenue objectives set by senior management by disseminating budgeted performance goals and implementing a value‑selling philosophy, sales funnels and action plans.
  • Coordinate, prepare and implement sales and expenditure budgets; monitor actual vs. budgeted performance, implement corrective measures as appropriate, and report goal accomplishment and variance analysis monthly.
  • Lead and develop teams by establishing annual goals; hiring, training new associates; coaching, monitoring and appraising individual performance through policy deployment tools and improving processes with kaizen and continuous improvement focus.
  • Design and implement standards of accountability for others in the organization to focus, guide and set high performance standards for business results.
  • Experience

  • 15+ years of progressive sales experience within a strong sales function, preferably as a regional representative of a western multinational office or sales subsidiary, managing revenue and margin goals with P / L experience and international reporting.
  • Operating company leadership experience of an appropriate scale; B2B experience highly preferred; familiarity with high‑quality products and services; experience in similar customer or market segments is a plus.
  • 10+ years of sales management & people management experience, preferably managing managers who oversee team members.
  • Ability to deal effectively with and present convincingly to regional / global corporate headquarters to secure necessary support and resources for regional business growth.
  • Education, Skills & Competency Requirements

  • Preferably an MBA from a premier school, with an undergraduate degree in Technical or Engineering disciplines.
  • High‑potential performer with a solid track record of accomplishment and logical career progression; proven ability to drive sales growth, customer expansion and market share growth.
  • Strong process orientation with a proven track record of profitable growth; excellent reputation for leadership in value‑based selling processes, Six Sigma and account management.
  • Effective communicator; adept at influencing people with diverse interests, objectives and agendas.
  • Mandarin / Malay language – written and spoken is an added advantage.
  • Sense of ownership – strong desire to make a personal contribution to company success.
  • Ability to gain respect through stature, presence and strong leadership skills.
  • Skilled at maintaining effective relationships with key executives of each division.
  • Adheres to the highest values in decisions and conduct.
  • What’s in it for you

  • You will play an integral part in shaping the OpCo’s business in Malaysia, one of the strongest and most visible regions with many untapped opportunities.
  • You will work with a team where the goal is to create an environment of continuous improvement, wellness and open, honest, two‑way communication.
  • Diversity & Inclusion

    At Veralto, we are dedicated to building and sustaining a truly diverse and inclusive culture. We are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or other protected characteristics.

    We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

    Unsolicited Assistance

    We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

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    Commercial Director • Petaling Jaya, Selangor, Malaysia

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