Key Account Manager, Large Account

Closing Date : 31 / 10 / 2025

Key Account Manager, Large Account For registered candidates, please login to apply.

Life at U Mobile We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving. At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team. Let’s start your journey with an award-winning organization!

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Top Reasons To Join Us!

Awarded For Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)

Bronze Winner in Cross-Generational Workforce Engagement (2024)

Gold Winner for Excellence in Workplace Culture (2021)

Comprehensive medical, dental, optical and insurance benefits

Flexi working hours arrangements

Staff Line & Device Subsidy

Smart Casual Attire

Child Parental Care Leave

Convenient location with access to public transport (Imbi Monorail / Bukit Bintang MRT)

Special employee discounts for selected F&B Brands

Role We are looking for a skilled Account Manager to oversee the relationships of the company with its most important clients. You will be responsible for acquiring and maintaining long-term key customers by comprehending their requirements. The ideal candidate will be adept at building strong relationships with strategic customers, identifying needs and requirements to promote our company’s solutions, and achieving mutual satisfaction. The goal is to contribute to sustaining and growing our business to achieve long-term success.

If you are passionate about acquiring, managing and servicing high service revenue accounts with the objective of revenue growth and account retention, then this could very well be the role for you.

The Day-To-Day Activities

• Develop and formulate strategic and tactical plans to ensure KPI and goals are achieved;
• Build market position by identifying and acquiring business deals with existing and new customers;
• Develop and formulate retention strategy to minimize churn rate of the portfolio of accounts;
• Provide and screen data / information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making;
• Protects organization’s value by keeping company information and tender confidential;
• Provide excellent service to Company PIC to ensure maximized customer satisfaction;
• Assist collection team on customers’ aging;
• Ensure pipeline in CRM are diligently updated – consistently updating new opportunities week on week and progressing the opportunity sales motion from creation to closing;
• Develop comprehensive Account plans for all assigned customers;
• Orchestrate communication and collaboration between cross-functional Digi team and customers;
• Accountable for driving every opportunity to closure with a strategic plan;
• Keeping track of all post-sales activities with timely delivery;

Work closely with Solution Manager and identifying new solutions for all assigned customers for sustainable account growth.

About You

Degree in Accounting / Finance / Engineering / Computer Sciences / Telecommunications / IT or Business Management

At least 3 years account management experience

Telecommunications experience, especially in commercial management, account management is an added advantage

Strategic and a very analytical mindset

Ability to articulate thoughts in a logical, concise and convincing manner

Creative and financially savvy

Attention to detail and meticulous

Excellent communicator and strong ability to influence

Outgoing, extroverted and able to engage / build business relationships with C-suite audiences

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What’s Next?

Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

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