Technical Engineer

Overview

Responsibilities and requirements for a position in IT / telecommunication environment with focus on system and application installation, configuration, testing, and support in contact centre, back office, CRM, networking or digital channel communications. Responsibilities

Install, configure, testing and implement system and application in contact centre and back office environment, CRM or networking or digital channel communication. Conduct first level troubleshooting to resolve issues. Assist in case escalation to product principal while ensuring minimal disruption to operations and maintaining high quality standards. Support network infrastructure, daily system operation check, schedule backup and server accordingly. Assist customers in patch updates, prepare and submitting project requirement and reports. Coordinate job requests and update the project manager on all related project matters. Ensure all the required project documentation is performed accordingly. Additional Requirement

Knowledge of installing, configuring, and troubleshooting system if any Self-motivated achievers with initiative, an enthusiasm to learn Can work independently and in a team Good communication skills (written, verbal, and face-to-face) Willing to work overtime Own transportation - car / motorcycle Fresh graduates are welcomed to apply Interest candidate please e-mail your latest resume with photo to . Job Info & Requirement

Contract Type Full-time Job Type Non-Executive Experience Level

Job Categories IT (Technology) Degree / diploma or equivalent preferably in IT / telecommunication / science computer / network or equivalent Language Required English, Bahasa Malaysia Nationality Preferred Malaysians Only All Genders Own Transport Car / Van Salary & Other benefits RM 1,800 to RM 4,500 per month Other Benefit (Optional) Allowance include;- Petrol- Mobile- Transportation- Medical- Eyewear

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