Talent.com
This job offer is not available in your country.
Data Entry Customer Service

Data Entry Customer Service

T & L Slimming Global Sdn BhdShah Alam, Selangor, Malaysia
23 hours ago
Job description

We are looking for a detail-oriented and customer-focused individual to join our team as a Data Entry & Customer Service (After-Sales) Executive. The role involves handling customer information, processing orders, and providing after-sales support to ensure a smooth and positive customer experience.

Key Responsibilities

  • Accurately enter, update, and maintain customer records, sales transactions, and service requests in the system.
  • Verify and process customer orders, invoices, payments, and delivery information.
  • Handle customer inquiries and complaints via phone, email, or chat in a professional and timely manner.
  • Coordinate with logistics, warehouse, and sales teams to ensure proper order fulfillment and issue resolution.
  • Follow up on after-sales cases, including product returns, warranty claims, and service feedback.
  • Prepare daily / weekly / monthly reports related to sales, customer service, and data entry accuracy.
  • Maintain confidentiality and integrity of customer data at all times.
  • Assist in continuous improvement of customer service processes and data management.

Requirements

  • Diploma or equivalent qualification; degree in Business Administration, Customer Service, or related fields is a plus.
  • Proven experience in data entry, customer service, or administrative support (preferably in after-sales).
  • Strong attention to detail with fast and accurate typing skills.
  • Excellent communication skills in both written and spoken form.
  • Ability to handle multiple tasks, prioritize workload, and meet deadlines.
  • Proficiency in Microsoft Office (Excel, Word) and familiarity with CRM / ERP systems.
  • Positive attitude, problem-solving mindset, and customer-first approach.

    • Preferred Attributes

  • Experience in e-commerce, retail, or distribution industries.
  • Multilingual abilities (English, Mandarin, Malay, etc.) are an added advantage.
  • Ability to work independently as well as part of a team.

    • Working Conditions

  • Office-based role with standard working hours.

    • 主要职责

  • 准确录入、更新和维护客户资料、销售交易和服务请求。

    • 任职要求

  • 大专或同等学历,商业管理、客户服务等相关专业优先。
  • 具有数据录入、客户服务或行政支持经验(有售后经验更佳)。
  • 细心耐心,打字速度快且准确度高。
  • 具备良好的沟通能力与书写表达能力。
  • 能同时处理多项任务,合理安排优先级并按时完成。
  • 熟悉 Microsoft Office(Excel、Word),有 CRM / ERP 系统经验更佳。
  • 积极主动,具备解决问题的思维和以客户为先的服务意识。

    • 优先条件

  • 有电商、零售或分销行业经验。
  • 具备多语言能力(英文、中文、马来文等)。
  • 能独立工作,也能融入团队合作。

    • 工作条件

  • 办公室工作,标准工作时间。

    • 旺季或活动期间可能需要加班。

    核对并处理客户订单、发票、付款和配送信息。

  • 通过电话、电邮或聊天工具,及时、专业地解答客户咨询和投诉。
  • 与物流、仓库、销售团队协调,确保订单顺利执行及问题解决。
  • 跟进售后事宜,包括产品退换、保修申请及服务反馈。
  • 定期整理日报、周报及月报,确保数据录入的准确性和完整性。
  • 保持客户资料的机密性与数据安全。
  • 协助优化售后服务流程与数据管理。

    • 职位类型 : 全职

    薪资 : RM3,500.00至RM4,000.00(每月 )

    工作地点 :

  • Shah Alam (必填)

    • Work Location : 现场办公

    Create a job alert for this search

    Customer Service • Shah Alam, Selangor, Malaysia

    Related jobs
    • Promoted
    Kerani Masuk Data / Data Entry Clerk

    Kerani Masuk Data / Data Entry Clerk

    Source : Sodec Datacapture Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
    Responsible to complete data entry work by typing details from physical application forms into the computer.Or responsible to do scanning and indexing work for digitization of physical documents.Go...Show moreLast updated: 1 day ago
    • Promoted
    Customer Service Associate

    Customer Service Associate

    Reka & Bina LabShah Alam, Selangor, Malaysia
    Respond promptly to customer inquiries via phone, email, live chat, or any related with system support.Provide accurate product or service information and basic customer support.Assist in diagnosin...Show moreLast updated: 23 hours ago
    • Promoted
    Data Entry, genaral admin

    Data Entry, genaral admin

    pro team realtyBest View Hotel Bandar Sunway, Selangor, Malaysia
    Tasks : Filing, record, handling inquiries and admin work.Skills : Basic computer knowledge in Google, Drive, Sheet.Location Workplace : Bandar Sunway. Salary : RM1,800 - RM2,500 (base on experience).Go...Show moreLast updated: 23 hours ago
    • Promoted
    Data Entry

    Data Entry

    Agensi Pekerjaan Times Management Consultancy Sdn BhdBatu Caves, Selangor, Malaysia
    Accurately input and update data in systems and databases.Assist with preparing reports, documents, and presentations.Perform general administrative duties such as filing, scanning, and scheduling....Show moreLast updated: 23 hours ago
    • Promoted
    data entry

    data entry

    SAFE FOOD CORPORATION (M) SDN. BHDRawang, Selangor, Malaysia
    INDUSTRY : Food & Beverage, Food Manufacturing.SPECIFIC LOCATION : Rawang Integrated Industrial Park.Basic math skills for calculating. Ensuring the accuracy and completeness of data entered by review...Show moreLast updated: 23 hours ago
    • Promoted
    C- Customer Service Clerk

    C- Customer Service Clerk

    Lifework Staffing ServicesSepang, Selangor, Malaysia
    Perform data entry and handle booking of shipment orders.Provide support and assistance regarding shipment needs.Maintain accurate records and ensure timely processing of orders.Basic computer lite...Show moreLast updated: 23 hours ago
    • Promoted
    Customer Service Executive

    Customer Service Executive

    EPS Ventures Sdn BhdSubang Jaya, Kuala Lumpur, Malaysia
    Client Industry : IT solutions and Managed IT Services Provider.Location : Subang Jaya (exactly next to BRT Sunway Line station). Working Hours : 6am-3pm; 9am-6pm; 1pm-10pm; 5 : 30pm-2 : 30am; 9pm-6am.Off ...Show moreLast updated: 23 hours ago
    • Promoted
    Customer Service ( Kempas Utama JB)-RM4,000

    Customer Service ( Kempas Utama JB)-RM4,000

    All Experts ConsultantKuala Lumpur, Kuala Lumpur, Malaysia
    Working Days : Mon-Fri - 9am-5pm.Nature of Business : MNC Manufacturing in compressor industry.Answer incoming service calls from customers, suppliers, and Ingersoll Rand employees, providing clear...Show moreLast updated: 23 hours ago
    • Promoted
    Clerk - Data Entry

    Clerk - Data Entry

    Infinity Logistics & Transport Sdn BhdKlang, Selangor, Malaysia
    Once received the job, declaration need to scan through all doc before submitting to custom.Once the declaration is done send a draft declaration to the customer to check and verify purposed.Advise...Show moreLast updated: 23 hours ago
    • Promoted
    forwarding - customer service & documentation

    forwarding - customer service & documentation

    ORCATRANS SDN. BHD.Klang, Selangor, Malaysia
    Handle import & export declaration.Experience in Edi, Dagangnet & Port terminal.Monitor & update container delivery.Manage Forwarding activities & ensure the import & export goods are cleared in a ...Show moreLast updated: 23 hours ago
    • Promoted
    Data Entry cum Customer Support

    Data Entry cum Customer Support

    PERUSAHAAN KIMIA GEMILANG SDN. BHD.Petaling Jaya, Selangor, Malaysia
    Prepare, update and submit SST & customs documentation accurately.Maintain proper filing and records of all Local / Import / Export documents. Ensure compliance with customs regulations and company proc...Show moreLast updated: 3 days ago
    • Promoted
    Freelance Data Entry

    Freelance Data Entry

    Elitez Pte LtdKuala Lumpur, Kuala Lumpur, Malaysia
    Enter and update data accurately in the system.Check and correct any errors in data.Organize and manage large sets of data securely. Complete tasks on time with attention to detail.Work with the tea...Show moreLast updated: 23 hours ago
    • Promoted
    Customer Service Trainer cum QA

    Customer Service Trainer cum QA

    KuCoin ExchangeKuala Lumpur, Kuala Lumpur, Malaysia
    Direct message the job poster from KuCoin Exchange.Responsible for welcoming trainees and completing icebreaking sessions. Responsible for on-site and online trainings of company products and soft s...Show moreLast updated: 2 days ago
    • Promoted
    Officer Data Entry

    Officer Data Entry

    CTOS Data Systems Sdn BhdPetaling Jaya, Selangor, Malaysia
    Accurately enter, update, and maintain records in internal systems, ensuring data completeness and consistency.Review source documents and perform cross-checks to verify accuracy of information.Ide...Show moreLast updated: 23 hours ago
    • Promoted
    Sales Cum Customer Service

    Sales Cum Customer Service

    RedRadar International Sdn BhdBatu Caves, Selangor, Malaysia
    RedRadar International is a recruitment agency based in Kota Damansara, Petaling Jaya.Since 2012, we have helped over 5,000 candidates land their dream jobs with companies that value their talent a...Show moreLast updated: 23 hours ago
    • Promoted
    Data Entry

    Data Entry

    WYNKIDS Education GroupPetaling Jaya, Selangor, Malaysia
    Enter and update data for Accounts Receivable (customer invoices, receipts) and Accounts Payable (supplier invoices, payments) into the accounting system. Verify and cross-check data accuracy agains...Show moreLast updated: 23 hours ago
    • Promoted
    Data Entry (Part-Time)

    Data Entry (Part-Time)

    Asure Amusement (My) Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia
    Hiring! Full Time Data Entry (Part-Time) in WP Kuala Lumpur, Earn up to MYR 13 - Ricebowl.Education background in Finance or any related background. Experience in accounting system will be an added ...Show moreLast updated: 1 day ago
    • Promoted
    Admin / Data Entry (Alcohol Division) - Contract

    Admin / Data Entry (Alcohol Division) - Contract

    Stream Empire HoldingsKuala Lumpur, Kuala Lumpur, Malaysia
    As an Admin / Data Entry Assistant, you will support the merchandising teams with daily operational and administrative tasks. This includes maintaining accurate records, updating product listings, and...Show moreLast updated: 23 hours ago