Talent.com
This job offer is not available in your country.
Sales Cum Customer Service

Sales Cum Customer Service

RedRadar International Sdn BhdBatu Caves, Selangor, Malaysia
11 hours ago
Job description

About Us

RedRadar International is a recruitment agency based in Kota Damansara, Petaling Jaya.

Since 2012, we have helped over 5,000 candidates land their dream jobs with companies that value their talent and potential.

We specialize in matching the right people with the right opportunities, guiding you through every step of the hiring process — from application to offer.

At RedRadar, you're more than just a resume — you're a person with ambition, and we're here to help you achieve it.

Visit us : Job Details

Position : Sales Cum Customer Service

Salary : RM2,000 – RM2,500

Working Days & Hours :

Monday – Friday : 8 : 00 AM – 5 : 00 PM

Location :

No.113A-2, Jalan Prima SG 4, Prima Seri Gombak, 68100 Batu Caves, Selangor

Job Description

We are seeking a Sales Cum Customer Service professional to join our team.

This role combines sales responsibilities with customer service duties, requiring excellent communication skills, a passion for building relationships, and a drive to achieve sales targets while delivering top-notch service to clients.

Key Responsibilities

1. Sales Representative Duties

  • Maintain and update customer databases to ensure accurate records.
  • Create engaging sales copy to attract and retain customers.
  • Meet and exceed agreed-upon sales targets and outcomes.
  • Track and report key performance indicators (MST : 4 / day, PTP : 8 / day).
  • Generate leads through cold calling (80 calls / day).

2. Customer Service Duties

  • Handle customer inquiries via phone, email, and live chat professionally and promptly.
  • Resolve issues efficiently to ensure high customer satisfaction.
  • Maintain detailed records of customer interactions and transactions.
  • Provide feedback and recommendations to management based on customer insights.
  • Support the team by contributing to related goals and tasks.
  • 3. Cross-Functional Collaboration

  • Work closely with other departments, including Marketing, Operations & Events, Finance & Accounts, and HR, to address customer needs comprehensively.
  • 4. Administrative Support

  • Prepare sales reports and analyze customer feedback to improve processes.
  • Assist the sales team with administrative and reporting tasks.
  • 5. Reports Submission

  • Plan and execute timely submission of daily, weekly, monthly, and annual reports.
  • 6. Continuous Improvement

  • Stay updated on product knowledge and industry trends.
  • Attend training sessions to continuously improve skills and service quality.
  • Requirements / Preferred Qualifications

  • Good communication and interpersonal skills.
  • Experience in sales and customer service roles is an added advantage.
  • Able to work independently with minimal supervision.
  • Comfortable with cold calling and high-volume sales outreach.
  • Why Join Us

  • Opportunity to grow your career in both sales and customer service.
  • Competitive salary with clear performance metrics.
  • Supportive team culture and collaborative work environment.
  • Continuous learning and development opportunities to enhance your skills.
  • Job Types : Full-time, Permanent, Fresh graduate

    Pay : RM2, RM2,500.00 per month

    Benefits :

  • Opportunities for promotion
  • Professional development
  • Work Location : In person

    Create a job alert for this search

    Customer Service Cum • Batu Caves, Selangor, Malaysia

    Related jobs
    • Promoted
    • New!
    Sales Admin cum telemarketing

    Sales Admin cum telemarketing

    BOXTER GLOBAL (M) SDN BHDShah Alam, Selangor, Malaysia
    A fast-growing organization with good prospects for development.Healthy Company Culture with Excellent Working Environment. Five days work with Attractive Remuneration.Make cold calls & introduce ou...Show moreLast updated: 11 hours ago
    • Promoted
    Mandarin Speaking Customer Service Officer / Sales Coor [Offset Packaging Industry] in Balakong [GG]

    Mandarin Speaking Customer Service Officer / Sales Coor [Offset Packaging Industry] in Balakong [GG]

    Polymorph RecruitmentBalakong, Selangor, Malaysia
    Diploma / Degree in Business Administration / Marketing.Preferably minimum one (1) year working experience in similar fields OR Minimum three (3) years of working experience in related fields (if witho...Show moreLast updated: 30+ days ago
    • Promoted
    Mandarin Speaking Head of Sales (Color Cosmetics Knowledge) in Kepong KL-GG

    Mandarin Speaking Head of Sales (Color Cosmetics Knowledge) in Kepong KL-GG

    Polymorph RecruitmentKepong, Kuala Lumpur, Malaysia
    Bachelor’s degree in Business, Marketing, or related field.Proven track record in managing fast-changing, trend-driven categories and retail channels. Strong knowledge of the health & beau...Show moreLast updated: 30+ days ago
    • Promoted
    Mandarin Speaking Sales Merchandiser (F&B Retail) in Klang [GG]

    Mandarin Speaking Sales Merchandiser (F&B Retail) in Klang [GG]

    Polymorph RecruitmentKlang, Selangor, Malaysia
    Strong communication, negotiation, and sales skills.Commercial awareness and ability to meet sales goals.Self-motivated, independent, and willing to travel. Proficiency in English, BM, and Mandarin ...Show moreLast updated: 30+ days ago
    • Promoted
    Mandarin Speaking Key Account Executive (FMCG / Retail-Beauty and Skincare) in Kepong KL-GG

    Mandarin Speaking Key Account Executive (FMCG / Retail-Beauty and Skincare) in Kepong KL-GG

    Polymorph RecruitmentKepong, Kuala Lumpur, Malaysia
    Diploma or Bachelor's degree in Business, Marketing, or a related field.Strong knowledge of health & beauty retail operations (Watsons, Guardian, etc. Ability to work independently and handle mu...Show moreLast updated: 30+ days ago
    • Promoted
    Inside Sales Representative

    Inside Sales Representative

    CADVISION SYSTEMS SDN BHDPetaling Jaya, Selangor, Malaysia
    CADVISION SYSTEMS SDN BHD is hiring a Full time Inside Sales Representative role in Bandar Sri Damansara, Selangor.Apply now to be part of our team. Looking for candidates available to work : .Monday : ...Show moreLast updated: 23 hours ago
    • Promoted
    Customer Service cum Telemarketer

    Customer Service cum Telemarketer

    ECO GROUPSubang Jaya City Council, Selangor, Malaysia
    Handle customer service support on our Mobile Application (Interior Premium Outlet) regarding products and services such as furniture, home decor and appliances, lighting, air-conditioning, electri...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Sales with customer service

    Sales with customer service

    IAM WORLDWIDE SDN BHDKlang, Selangor, Malaysia
    Lokasi : Klang (Pandamaran / Telok Gong).Kami merupakan pengeluar pembungkusan e-dagang terbesar di Malaysia dan kini membuka peluang kerjaya untuk anda yang bersemangat tinggi dan ingin berkembang ...Show moreLast updated: 11 hours ago
    • Promoted
    Customer Service Sales (EN,VN,Indonesia)

    Customer Service Sales (EN,VN,Indonesia)

    Helius TechnologiesSubang Jaya, Selangor, Malaysia
    We’re looking for a motivated and customer-focused individual to join our team as a Customer Service Sales Representative. You’ll handle customer support and sales-related tasks while working closel...Show moreLast updated: 3 days ago
    • Promoted
    Sales Executive (Portable Acoustic Walls Industry) in Bandar Puteri Puchong-GG

    Sales Executive (Portable Acoustic Walls Industry) in Bandar Puteri Puchong-GG

    Polymorph RecruitmentPuchong, Selangor, Malaysia
    Experience in interior design / building materials is an advantage.Salary & Benefits : RM2,800–RM4,500 + allowances, Shell card, claims, medical insurance, incentives / commissions, career dev...Show moreLast updated: 30+ days ago
    • Promoted
    Mandarin Speaking Customer Service Representative - Salary up to MYR 6000 - Penang

    Mandarin Speaking Customer Service Representative - Salary up to MYR 6000 - Penang

    TPKepong, Kuala Lumpur, Malaysia
    Follow US Shift (including weekends / public holidays, if required).Competitive Salary + Language Allowance + Health Benefits. Provide accurate information, guidance, and follow-up on patient cases an...Show moreLast updated: 20 days ago
    • Promoted
    • New!
    Sales Executive cum Customer Service

    Sales Executive cum Customer Service

    EngraveBest View Hotel Subang Jaya, Selangor, Malaysia
    Location : Subang Jaya, Malaysia.Work Arrangement : 3 days in-office, 2 days WFH.We are a fast-growing startup in product customization, branding solutions, and engineering engraving services.We're e...Show moreLast updated: 11 hours ago
    • Promoted
    • New!
    Marketing cum Sales

    Marketing cum Sales

    RedRadar International Sdn BhdBatu Caves, Selangor, Malaysia
    RedRadar International is a recruitment agency based in Kota Damansara, Petaling Jaya.Since 2012, we've helped over 5,000 candidates secure their dream jobs with companies that truly value their ta...Show moreLast updated: 11 hours ago
    • Promoted
    English - Mandarin Interpreter / Customer Service (WFH) (Remote)

    English - Mandarin Interpreter / Customer Service (WFH) (Remote)

    GP Asia Sdn. Bhd.Port Klang, Port Klang, Malaysia
    As a language interpreter, you will interpret on-demand calls from diverse sectors such as medical, insurance, legal, and utilities fields (Training provided). Hence, fluency in English and Mandarin...Show moreLast updated: 23 hours ago
    • Promoted
    • New!
    CUSTOMER SERVICE, Bandar Puteri Klang

    CUSTOMER SERVICE, Bandar Puteri Klang

    Agensi pekerjaan ns shue sdn bhdKlang, Selangor, Malaysia
    Handle supply chains / distribution & make sure good are delivered on time.Tracks orders ensure timely deliveries.Planning product availability & customer requests. Review Purchase Order & check accu...Show moreLast updated: 11 hours ago
    • Promoted
    • New!
    Sales

    Sales

    M Pump & Engineering Sdn BhdPuchong New Village, Selangor, Malaysia
    Malaysian-owned company based in Simpang Ampat, Penang, specializes in the manufacturing of Air Operated Double Diaphragm pumps. As a pioneer in this field, M Pump has designed and patented one of t...Show moreLast updated: 11 hours ago
    • Promoted
    • New!
    Sales marketing cum admin

    Sales marketing cum admin

    Glocal Tech Engineering Sdn BhdAmpang, Kuala Lumpur, Malaysia
    Drive sales of property units to achieve company sales targets.Manage and monitor sales, show units, and marketing materials to ensure readiness. Handle leads and prospects from the website, social ...Show moreLast updated: 11 hours ago
    • Promoted
    Sales Head - SEA

    Sales Head - SEA

    Sinara Global LLPKuala Kubu Bharu, Selangor, Malaysia
    We specialize in innovative HR and business solutions tailored to unleash the full potential of your organization.With a steadfast commitment to excellence, we partner with businesses of all sizes ...Show moreLast updated: 30+ days ago