Manager

Overview

Zeno Group Kuala Lumpur, Malaysia – Manager role.

Responsibilities

• Lead and manage day-to-day delivery of work and team and be responsible for flawless execution of communications strategies and various other projects.
• Creation and execution of online strategies including writing strategy and researching market competitors.
• Work with account lead to draft proposals, budgets and timelines.
• Work with account lead to develop strategic, creative ideas for campaigns and programmes.
• Lead blogger and influencer engagement.
• Manage online communities and interact with consumers and influencers on clients’ behalf via social media platforms.
• Solid understanding of key client information including general business strategy, industry issues, products and services offered, key customers and competitors in the marketplace.
• Lead online conversation monitoring and reporting, including analysis and strategy development.
• Proofread and / or review activity reports and status reports for clients.
• Troubleshoot client issues : address client issues effectively, accurately and thoughtfully.
• Have awareness of legal issues with client programmes and how to problem solve.
• Prepare and / or review activity / status reports for clients.
• Contribute to new business process, including identifying new business opportunities.
• Understanding of core financial constructs : revenue, profitability, pricing structures (hourly, retainer, and fixed fee), budgeting and forecasting.
• Track and manage project financials.
• Manage day-to-day client budget issues to resolution.

Qualifications

About Us & Benefits

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients unleash the power of strategic communications. We offer programs that support physical, mental and financial wellness, flexible work, time off and a 401(k). These and other benefits are available to non-temporary employees in the US.

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