Ked Tech is seeking a talented Service Engineer (Mandarin Speaking) to join our team based in Penang, Malaysia. This full‑time role is responsible for providing exceptional technical support and service to our clients in the semiconductor industry.
What you’ll be doing
- Diagnose and troubleshoot technical issues with our wet cleaning equipment
- Provide on‑site and remote technical support and maintenance services
- Liaise with clients to understand their requirements and provide tailored solutions
- Manage inventory, order spare parts, and ensure the timely completion of tasks
- Collaborate with the engineering team to develop and implement improvements to existing products and processes
- Contribute to the team’s continuous learning and knowledge sharing efforts
What we’re looking for
Diploma or Degree in Engineering or a related technical fieldMinimum 1 year of experience as an Application Engineer or in a similar technical support roleRelated knowledge or experience on semiconductor process and productStrong troubleshooting and problem‑solving skills, with the ability to think critically and find innovative solutionsExcellent communication skills, both written and verbal, in Mandarin and EnglishWillingness to travel within the region and overseas to support client sites as neededA team player with a strong customer service orientationWhat we offer
Competitive salary and performance‑based bonusesComprehensive health insurance and wellness benefitsOpportunities for professional development and career advancementA collaborative and supportive work environmentSeniority Level : Entry level
Employment Type : Full‑time
Job Function : Engineering and Information Technology
Industry : Machinery Manufacturing
Location : Penang, Malaysia
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