Prinicipal MS Dyamics CRM Developer CE

Principal Software Developer (CE / CRM)

Job ID : W

Location : Kuala Lumpur, Malaysia

Work Mode : Remote (within Kuala Lumpur)

Job Type : Permanent

Our client is a global leader in digital banking solutions, generating over USD 200 million in annual revenue and operating with more than 1,000 professionals across 15+ countries. As a long-standing Microsoft Solutions Partner and Inner Circle member, they have been optimizing Microsofts cloud and Dynamics 365 platforms for the financial services industry since 2001, helping institutions harness AI, Copilot, and agentic automation to deliver hyper-personalized experiences, intelligent workflows, and measurable ROI. Together with Microsoft, they empower banks and insurers through AI-driven decisioning, faster onboarding, and a unified 360° customer view that elevates customer engagement and employee productivity.

This role is open only to local Malaysians and expats currently based in Kuala Lumpur.

Remote work opportunity available within the Kuala Lumpur region.

Responsibilities

• Lead the design and architecture of end-to-end solutions on the Dynamics 365 CRM platform, ensuring scalability and adherence to best practices
• Analyze client requirements to design and implement complex CRM solutions using Dynamics 365 and Power Platform
• Develop and configure CRM modules, entities, forms, views, dashboards, workflows, plugins, business rules, and integrations
• Maintain and optimize integrations between Dynamics 365 CRM and other business systems
• Define and enforce security models and access control strategies aligned with data privacy standards
• Ensure high performance, quality, and scalability of CRM applications
• Collaborate with business analysts, functional consultants, and project managers to ensure solution alignment with business needs
• Debug, troubleshoot, and resolve CRM system issues to maintain uptime and reliability
• Provide technical guidance and mentorship to junior developers and team members
• Prepare documentation, training, and user support for implemented solutions
• Oversee deployment lifecycle and version upgrades for production environments
• Stay updated on new features, trends, and best practices in Microsoft Dynamics 365 CRM and Power Platform

Requirements

Must-have :

Nice-to-have

Benefits

#J-18808-Ljbffr