Digital Consultant 2, GSC

Overview

About Guidewire

Founded in 2001, Guidewire Software is a global leader in cloud-based software for the Property and Casualty (P&C) insurance industry. Trusted by over 500 insurers and with more than 1,000 successful implementations, we provide a complete platform that combines digital, core, analytics, and AI to help insurers adapt and thrive in a rapidly evolving industry. Our innovation is fueled by the largest R&D and services teams in the sector, backed by a global ecosystem of partners. Delivered as a cloud service, our platform is continuously evolving to meet the future needs of our customers, some of the world’s most recognized insurance brands.

Join the Guidewire Services Centre (GSC). Guidewire''s market-leading Digital products enable insurance carriers to build and implement leading-edge sales and self-service digital capabilities. These capabilities provide Agents and Policy Holders interfaces to quickly and easily create and service insurance policies. The GSC was established to meet growing global demand for expert implementation of our products. We’re a diverse, high-performing team that supports digital transformation projects for leading insurance companies worldwide.

We’re now looking for highly motivated Digital front-end developers that are looking to work with current, leading-edge technology to join us – This role is designed for individuals who are passionate about technology, eager to enhance their consulting skills, and thrive in a collaborative and dynamic environment.

Job Description

Your Role as a Digital Consultant

As a Digital Consultant, you will be at the forefront of delivering innovative solutions and exceptional service to our global clients. You’ll partner with customers and collaborate across multi-disciplinary teams to :

Work closely with all project stakeholders to deliver complete solutions that serve the business needs.

Build modern, user-friendly interfaces for insurance apps using Guidewire’s front-end framework, Jutro.

Guide clients in leveraging out-of-the-box (OOTB) product capabilities to drive value and ensure effective adoption while adhering to best practices and platform standards.

This is a high-impact role with real responsibility in remote project implementation. Projects vary widely — from upgrades to full implementations of core systems. Over time, you''ll have the opportunity to specialize in different project types, regions, or lines of insurance.

What You’ll Do

Learn and master Jutro, Guidewire Digital design system and front-end framework to become a certified technical consultant and a subject matter expert.

Build new, innovative user interfaces for the insurance industry using Guidewire Jutro.

Collaborate with the customers, UI / UX designers, business analysts, and Guidewire implementation teams to deliver end-to-end solutions.

Deliver solutions following Guidewire best practices, integrating our products with external applications to support our global customers.

Execute technical testing, refine solutions based on feedback, utilize incidents monitoring tools to communicate issues to and resolve with relevant Guidewire teams and project stakeholders.

Mentor junior team members and guide them in developing advanced skills.

Lead and promote continuous improvement initiatives within the team.

What You’ll Bring

Core Skills & Experience

Languages : Fluent business English required; additional languages (e.g., Chinese, Japanese) are a plus.

Technical Knowledge :

Experience with CSS, SASS, and other look-and-feel technologies.

Exposure to server-side technologies (JSON / RPC, REST).

Knowledge of unit testing fundamentals or similar frameworks e.g. automated unit testing using Jest / Enzyme.

Project Implementation : Exposure in medium to large-scale software implementation or IT consulting projects.

Problem Solving : A result-driven, and tenacious problem solver with a unique blend of technical aptitude.

Communication : Able to articulate perspectives and support ideas with substantiated reasoning, coupled with intellectual humility.

Team Collaboration : Ability to work independently, strong desire for continuous learning and contribute to cross-functional teams.

Stakeholder Management : Interested in building genuine relationships with the customers, confident in / capable of influencing project stakeholders in both technical and non-technical teams.

Agile Mindset : Familiarity with Agile approaches and collaboration tools like Jira and Confluence.

Preferred But Not Required

Knowledge of Java and Object-Oriented Programming (OOP) languages.

Prior work experience in an insurance / financial services company or consulting setting.

Experience with insurance carriers or technology implementation partners.

Proficiency in any Guidewire Cloud products.

Qualifications

Bachelor''s degree in Computer Science, IT, or related field.

2-5 years of software development experience using web technologies.

Knowledge of Agile delivery and Scrum practices.

Eligible to work in Malaysia and able to travel occasionally to the US, Europe or within APAC.

What Makes You a Great Fit

You’ll thrive at Guidewire if you embody our core values :

Collegiality : We work together as equals, value diverse opinions, and support one another.

Integrity : We act with honesty and transparency in everything we do.

Rationality : We favor thoughtful, data-driven decisions over assumptions or ego.

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit and follow us on Twitter : @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it''s applicable to the position.

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