TikTok Shop - Account Manager, Beauty (E-Commerce)

TikTok Shop - Account Manager, Beauty (E-Commerce)

TikTok Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview : The e‑commerce industry has seen tremendous growth in recent years and TikTok is an ideal platform to deliver a brand new and better e‑commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

Responsibilities

• Acquire, incubate, and manage sellers from the Beauty category.
• Build and maintain relationships with merchants, negotiate and secure best deals based on campaign or seasonality.
• Discover new collaborative opportunities that fit into merchants’ short‑term and long‑term development plans and build JBPs.
• Maintain service quality provided by sellers – low cancellation and return rate, shipping lead time, and other components to increase conversion rate and customer satisfaction.
• Manage mid‑and long‑tail merchants by leveraging scalable incubation and management programs and tools.
• Deliver category or sub‑category growth plan with a solid action plan.

Qualifications

About TikTok

TikTok is the leading destination for short‑form mobile video. Our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

We strive to do great things with great people. Our culture is built on curiosity, humility, and a desire to make impact in a rapidly growing tech company. We are resilient and embrace challenges as they come. When we create and grow together, the possibilities are limitless.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

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