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(A) Account Executive
Upscale Sdn BhdPetaling Jaya, Selangor, Malaysia30+ days ago
Job descriptionSet priorities to achieve objectives and record all data related to campaign status and communications Identify and fulfil customer requirements, regularly inform the customers on campaign status and share information of campaign plan with the customers Coordinating internal resources for the flawless execution of onboarding process Follow Standard Operating Procedures Supply recurring reporting to customer regarding their campaign performance Towards the end of customer contracts, discuss renewal opportunities and work to maintain customer relationship with new contract agreements 1 years Account Management experience 1 years’ experience in working directly with Customers Project Management experience preferred Spoken and written Chinese will be an added advantage Software – knowledge in using all Microsoft product, especially Excel. Salesforce and Tableau experience a plus. Communication – Excellent communication skills between internal staff and external customers People Management – working with various stakeholders for different accounts, you will need to provide clear goals and guidelines to everyone to ensure everyone on the same track
Responsibilities
- Ensure onboarding processes meet overall campaign schedule and develop appropriate mitigation plan to secure onboarding completion data
- Develop positive relationship with the customers, focused on overall campaign delivery
- Perform campaign monitor, control and report campaign execution status, progress and KPIs, ensure full and effective reporting to management such as weekly / monthly report and campaign reviews
Key Accountabilities
Education Qualifications
Degree / Diploma in business related preferred
Work Experience
Required :
Preferred :
Skills, Knowledge & Abilities
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Account Executive • Petaling Jaya, Selangor, Malaysia
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