Head of Business Technology and Process Engineering (SDLC)

Head of Business Technology and Process Engineering (SDLC)

Robert Walters Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

This range is provided by Robert Walters. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A leading organisation in Kuala Lumpur is seeking a Head of Business Technology and Process Engineering to spearhead the transformation of internal systems and business processes across multiple countries. This pivotal role offers you the opportunity to lead a regional team, shape strategic direction, and drive process optimisation that will have a lasting impact on operational efficiency and accuracy.

What you'll do :

As Head of Business Technology and Process Engineering based in Kuala Lumpur, you will play a central role in shaping how the organisation operates across its regional footprint. Your day‑to‑day responsibilities will involve guiding a talented team through complex projects that transform internal systems and optimise business processes. You will work collaboratively with stakeholders from different departments to understand their unique challenges before translating these into innovative technical solutions. By championing best practices in automation and standardisation‑and supporting change management efforts you will help ensure smooth transitions as new systems are adopted. Your ability to analyse existing workflows for inefficiencies will be key in driving improvements that boost accuracy, timeliness, and productivity. With your strategic vision steering both technology initiatives and process engineering enhancements, you’ll create an environment where operational excellence is not just an aspiration but a reality.

• Guide, coach, and manage a diverse regional team of engineers and process specialists to ensure high performance, ongoing learning, and strong interpersonal connections.
• Define the long‑term vision, roadmap, and strategic direction for business technology initiatives, system development projects, and process engineering improvements.
• Oversee complex system and process transformation programmes that impact operations regionally, ensuring alignment with organisational goals.
• Lead the end‑to‑end design, development, and enhancement of internal systems, backend tools, and enterprise workflows to support evolving business requirements.
• Apply full‑stack development expertise to steer system architecture decisions, establish coding standards, and promote technical best practices throughout the team.
• Ensure all system solutions are scalable, reliable, and responsive to changing business needs by implementing robust frameworks for quality assurance.
• Analyse cross‑departmental business processes to identify gaps in efficiency or accuracy and recommend targeted improvements for greater productivity.
• Redesign workflows to improve timeliness, precision, productivity, and overall operational performance through automation and standardisation.
• Introduce best practices for process governance while supporting change management initiatives that encourage user adoption of new systems.
• Collaborate closely with stakeholders from various functions to understand their operational needs and translate these into effective technical solutions.

What you bring :

What sets this company apart :

This organisation stands out for its unwavering commitment to creating an inclusive workplace where every team member feels valued. Employees benefit from flexible working arrangements designed to support work‑life balance alongside generous opportunities for professional development through ongoing training programmes. The company fosters a culture built on knowledge sharing‑encouraging open dialogue between departments so everyone can contribute ideas towards improving operations. Supportive leadership ensures that personal growth is always prioritised; managers invest time in mentoring staff so they can reach their full potential within a dependable network of colleagues. The organisation’s dedication to operational excellence means employees are empowered not only by cutting‑edge technology but also by processes that reflect best‑in‑class industry standards. Whether you’re looking for career progression or simply want to be part of a warm community where teamwork matters most this company offers everything needed for long‑term success.

Apply today by clicking on the link provided.

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