Business Operations Specialist

What you'll do :

• Performing all the relevant new customer checks and opening new accounts and setting the customer up to access the relevant products;
• Applying pricing and fees to customers account schedules;
• Checking documentation is complete, quality checking manual invoices that have been keyed and approving them in the system;
• Actioning account amendments to pricing, customer name / address / branch whilst always ensuring relevant documentation is available;
• Checking expired DPR licenses to ensure customers have renewed these and updating our system accordingly;
• Analysing and interpreting requirements to ensure correct actions are met;
• Investigating queries through to resolution and fixing the root cause;
• Adhering to internal and external audit requirements;
• Identifying process or system improvements;
• Updating process documentation as required;
• Liaising with colleagues in the Service and Billing Team and other Stake Holders around Experian Flexibility around busy periods at month end;

About Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, Agri finance, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Experience and Skills

What you'll bring :

Additional Information

You will get :

Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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