Wellness Concierge Executives

Greet patients and visitors warmly upon arrival.

Handle check-in and check-out processes efficiently.

Answer phone calls, WhatsApp, and inquiries promptly and professionally.

Schedule, confirm, and manage patient appointments.

Provide clinic and service information to walk-in and online inquiries.

Manage billing, receipts, and payment collection accurately.

Maintain records of transactions and update patient accounts.

Assist with package sales, renewals, and promotions.

Key Responsibilities

Customer Service & Reception

• Greet patients and visitors warmly upon arrival.
• Handle check-in and check-out processes efficiently.
• Answer phone calls, WhatsApp, and inquiries promptly and professionally.
• Schedule, confirm, and manage patient appointments.
• Provide clinic and service information to walk-in and online inquiries.

Billing & Payments

Administrative Support

Clinic Operations

Requirements

Working Hours

Location

Golden Spine Group

Sunway Velocity Two / SS2 Branch

Benefits

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