Trainer for SG Market

Job Summary

As a Trainer for Price Solutions - SG Market located in Petaling Jaya, Malaysia, you will be integral in empowering our Telesales team through tailored learning solutions that elevate their sales and service expertise. This role involves collaboration with diverse stakeholders to craft and execute comprehensive training programs that align with the bank's strategic objectives and exceed performance targets across various financial products

Your responsibilities will include delivering impactful training sessions to both new recruits and current team members, fostering continuous professional development, and ensuring that learning outcomes translate into measurable improvements in sales effectiveness. With a strong focus on operational excellence, you'll manage daily workflows, devise problem‑solving strategies, and analyze performance data to ensure productivity gains meet corporate financial goals

In addition to driving high sales standards, you will nurture a culture grounded in integrity, compliance, and ethical conduct by embodying and promoting the Group's values and code of conduct. Through coaching and mentoring client centre executives, you will inspire motivation, support career growth, and ensure alignment with customer‑centric practices. This position requires a proactive mindset to detect and address potential risks, champion fair client treatment, and maintain a compliant and trustworthy sales environment.

Key Responsibilities

Strategic Sales Planning and Execution

• Design, implement, and continuously monitor comprehensive sales strategies that are aligned with budget parameters and focused on maximizing revenue and market share within the bank's portfolio.
• Collaborate with cross‑functional teams and stakeholders to ensure that sales initiatives are coherent, innovative, and responsive to changing market conditions

Market Intelligence and Competitive Analysis

Process Management and Performance Evaluation

Team Leadership and Customer Relations

Professional Development and Learning Innovation

Stakeholder Engagement and Communication

Risk Management and Compliance Advocacy

Qualifications

Skills and Experience

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we :

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

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