Technical Sales Support Engineer (AMR)KUKA • Puchong, Selangor, Malaysia
Technical Sales Support Engineer (AMR)
KUKA • Puchong, Selangor, Malaysia
1 day ago
Job descriptionCandidate must possess at least a Diploma / Bachelor's Degree / Professional Degree in Engineering (Electrical / Electronic / Mechatronic / Electromechanical) or equivalent. Experience in automation design, engineering drawing and engineering software. Knowledge in robotic applications or other automated systems is an added advantage. A pro‑active and resourceful individual with excellent negotiation, communication, and motivation skills. Ability to communicate concisely, verbally and in writing, in English. Willingness to travel to sites if required. Ability to work under pressure. Good sense of time management and strong customer focus. Able to adapt to business trips and flexible work arrangements, accommodating to different working environments.
Key Responsibilities
- Support the Customer Service and Sales teams in proposing the most suitable and cost-effective AMR (Autonomous Mobile Robot) solutions during the pre‑sales stage.
- Review customer requirements and clarify technical specifications related to AMR systems, fleet management software, and integration scope.
- Provide technical advice to customers, channel partners, internal sales personnel, and engineers regarding AMR applications and system capabilities.
- Participate in technical meetings, product presentations, and solution discussions to support sales negotiations.
- Carry out feasibility studies, simulations, and layout planning using AMR configuration and simulation tools to determine the best solution for customer needs.
- Prepare and present solution proposals for both internal and external stakeholders.
- Maintain and update all AMR‑related documentation and internal knowledge databases in a secure manner.
- Provide on‑site technical support or troubleshooting when necessary.
Qualifications
Additional Information
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Technical Support Engineer • Puchong, Selangor, Malaysia
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