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Field Service Representatives

FlowserveBintulu, Malaysia

10 days ago

Job description

Role Summary :

As a Field Service Rep, you are responsible for coordinating with customers in field issues, warranty complaints and resolutions. You will carry out and support site commissioning, service and repair jobs at customer sites.

Responsibilities & Requirements :

Read and evaluate customer specifications and customer requirement documents
Build and maintain strong customer relationships
Support customers during site visits
Process customer complaints
Find, develop and implement technical solutions for special problems
Coordinate with internal and external customers effectively
Perform in-house and on-site repairs and service activities
Provide technical support and training as needed

Preferred Experience / Skills :

Strong verbal and written communication skills

Proficient in Microsoft Office, including Word

SAP knowledge in SD;MM;PP

Knowledge of AutoCAD, Solid Works or any technical drawing tools are a plus

Experience serving customers in oil & gas, power, chemical, water and other general industries

Willingness to travel as needed to customer sites

BS or BA Degree in relevant field and with minimum of 2 years relevant experience

Sabahan is an added advantage.

Will need to be stationed at our Bintulu office upon completion of training.

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Field Representative • Bintulu, Malaysia

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