VP, Payment Ops
OCBCKuala Lumpur, Kuala Lumpur, Malaysia30+ days ago
Job descriptionMinimum 5 years of experience in banking or financial institutions, preferably with remittance-related experience, with a Bachelor’s degree in Banking, Business Administration, Accounting, Finance, or a related field. Strong risk awareness and attention to detail, with strong follow-up skills. Highly driven and able to work under pressure in a time-sensitive environment. Excellent time management skills and the ability to prioritize effectively based on risk and time criticality. Able to work independently as well as in a team and leverage available resources to achieve goals. Strong analytical and problem-solving skills. Ability to address conflicts and escalate issues where appropriate. Ability to coordinate and work collaboratively with internal and external stakeholders. Good oral and written communication and coordination skills; able to interact well with team members, business units, financial institutions and customers. Seniority level : Executive Employment type : Full-time Job function : Management and Manufacturing Industries : Banking
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Who We Are
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. Our strategic ambition is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future, innovate the way we deliver financial services, work in friendly, supportive teams, build lasting value in your community, and pursue a vibrant, future-ready career.
Overview
Your Opportunity Starts Here.
Responsibilities
- Mainly responsible for SWIFT & RENTAS payments and payments investigation requested by customers or financial institutions, covering non-receipt of funds, amendment and cancellation of payments, and exception handling.
- Mainly responsible for performing payment screening, transaction activity checks and other reviews according to Anti-Money Laundering and Countering the Financing of Terrorism (AML / CFT) requirements.
- Oversee the team’s daily operations to ensure efficiency and alignment with established goals at both country and regional levels.
- Maintain a high standard of operations control and compliance to protect the Bank’s and Customer’s interests.
- Represent the teams in meetings with management, business partners, auditors as appropriate.
- Ensure escalations are raised to the management levels on a timely basis.
- Prepare user requirements, participate in UAT / projects and meetings as required.
Requirements
What We Offer
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are cared for as much as the needs of our customers.
Employment details
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Payment • Kuala Lumpur, Kuala Lumpur, Malaysia
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